Reporting to our General Manager, this is a quick-paced role where you will be responsible for the smooth operations & growth of our Sydney office.
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You'll be coordinating daily operations with your team, answering their queries, and helping them to solve problems.
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Whether you're delivering your weekly report or optimising your flow of fresh cars, this role requires you to be across every facet of our Sydney office.
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Your responsibilities in this role include:
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taking charge of your branch's P&L; and growth metrics
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overseeing the complete lifecycle of your branch's cars including acquisition, repairs, and disposal
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leading and inspiring a team of specialists and making sure they have everything they need to be successful in their roles
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coordinating our solutions to any car issues for current subscribers
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assisting your team with their roles during peak times
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You can expect the following support:
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a constant flow of new subscribers arriving at your branch to start car subscriptions
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a management team that is focused on the growth of your branch
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a dedicated off-site team that take care of subscriber compliance including car servicing and payments, and branch finance
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a centralised people & culture function to assist with hiring new staff or solving any staffing difficulties
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This role is available due to an internal promotion.
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This role is Monday to Friday based at our Silverwater office, with opportunities to complete some duties remotely in line with our Work From Home policy.
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Some occasional travel to Brisbane HQ may be required.
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Benefits
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When you work with ClickMe Cars, you also get these great perks:
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- Team lunches: team lunch is on us, every Monday
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- Event perks:
we believe in celebrating our quarterly achievements. Last quarter we went on a hot air balloon to celebrate reaching our stretch goal!
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- Other car perks: Need a car? Or something for your car? You can access our trade accounts and industry knowledge to find whatever you need at a great price.
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- Autonomy: take ownership over your section.
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- Growth: grow your career as the business grows.
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About Us
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At ClickMe Cars, we believe in creating value by doing things differently.
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Our unique Points Buy product is challenging the car finance industry by offering customers an alternative pathway to car ownership — with no lock in and maintenance included.
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Starting with just 1 car in 2020, we have a national fleet of over 600 cars today.
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Our business has grown by 50% over the last 12 months, and we have big plans for 2027 and beyond!
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About you
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You're organised and can manage multiple tasks at once
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You're proactive and like getting things done
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You focus on what's next, not just on what's happening right now
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You are focused on ensuring your branch's subscribers are delighted with your team's service
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You enjoy watching your team grow and prosper
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The following things are not required for this role, though are viewed favourably:
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Car industry experience
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Mechanical experience
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Client service experience
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University degree
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Our Culture
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We have five principles for how we do business:
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- Create value
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- The best idea wins
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- Be real
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- Get it done
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- The right quality
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We welcome everyone's ideas, ask our team to bring their authentic selves to work, and make sure our customers experience success with us.
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Diversity
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We strongly value diversity and we hope you do too. If you have a diverse background, we want to hear from you.
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📌 Operations Manager - Car Subscription (New South Wales)
🏢 ClickMe Cars
📍 New South Wales
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