Job Description

Senior Business Analyst - Salesforce 360
n Start Date: 24th August
n Duration: 10 Weeks
n Rate: $800 - $900 / day + Super
n Hybrid: 2-3 days in office
n This role will be an immediate joiner to a large scale S360 implementation project for one of Australia's leading education institutes. Short term contract needing someone to deliver functional and business documentation, map data and provide analysis.

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Overview

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- Experienced Technical BA- Knowledge of CRM and Data Systems, with recent Australian experience
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- Requirements to delivery: elicitation, business and functional documentation, data mapping, gap and impact analysis — specs a development team can build from
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- Data migration and quality: legacy-to-cloud migrations at high volume, with ownership of profiling, lineage, validation and reconciliation frameworks
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- Reporting and analytics delivery: hands-on build of executive-level dashboards and automated data quality monitoring, translating complex data into decision-ready insight
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- Integration and AI:Proficient in testing integration and CRM
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- UAT and Testing:Able to support test case creation, functional testing and run UAT with the business
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Senior Business Analyst - Salesforce 360
n Start Date: 24th August
n Duration: 10 Weeks
n Rate: $800 - $900 / day + Super
n Hybrid: 2-3 days in office
n This role will be an immediate joiner to a large scale S360 implementation project for one of Australia's leading education institutes. Short term contract needing someone to deliver functional and business documentation, map data and provide analysis.

n

Overview

n

n
- Experienced Technical BA- Knowledge of CRM and Data Systems,



with recent Australian experience
n
- Requirements to delivery: elicitation, business and functional documentation, data mapping, gap and impact analysis — specs a development team can build from
n
- Data migration and quality: legacy-to-cloud migrations at high volume, with ownership of profiling, lineage, validation and reconciliation frameworks
n
- Reporting and analytics delivery: hands-on build of executive-level dashboards and automated data quality monitoring, translating complex data into decision-ready insight
n
- Integration and AI:Proficient in testing integration and CRM
n
- UAT and Testing:Able to support test case creation, functional testing and run UAT with the business
n

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Experience

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- Demonstrated experience as a Technical Business Analystwith recent Australian experience delivering CRM, customer data and digital transformation projects.
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- Robust experience working with Salesforce Customer 360, including CRM processes, customer data management, integrations and supporting end-to-end solution delivery.
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- Proven ability to elicit, analyse and document business and functional requirements, producing high-quality artefacts including business requirements, functional specifications, user stories, process maps and acceptance criteria for development teams.
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- Extensive experience performing data mapping, gap analysis, impact assessmentsand defining business rules to support system implementations and enhancements.
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- Hands-on experience delivering large-scale data migration projects, including data profiling, data lineage, cleansing, validation, reconciliation and ensuring data quality throughout legacy-to-cloud migrations.
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- Experience developing executive reporting, dashboards and analytics, translating complex data into meaningful insights and implementing automated data quality monitoring.
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- Strong understanding of system integration, including API and CRM integrations, with experience supporting integration testing and validating end-to-end business processes.
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- Exposure to AI-enabled CRM capabilitiesand emerging technologies, with the ability to assess business impacts and support implementation initiatives.
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- Experience planning and executing User Acceptance Testing (UAT), including creating test cases, coordinating business users, managing defect resolution and supporting successful solution deployment.
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- Excellent stakeholder engagement skills, with the ability to work collaboratively with business leaders, developers, solution architects and vendors to deliver business outcomes.
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- Strong analytical and problem-solving skills, with the ability to communicate complex technical concepts to both technical and non-technical stakeholders.
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MUST HAVE'S

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- Immediately available or 1 week notice
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- Australian Citizen / full work rights
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- Ability to work in officer 2/3 days per week
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📌 Senior Business Analyst - Salesforce (Ryde)
🏢 Ashdown Consulting
📍 Ryde