Job Description

Hand to Shoulder Sydney Pty Ltd – Randwick NSW

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Medical Secretary – Specialist Surgical Practice

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3–5 days per week | Eastern Suburbs and Inner West Sydney

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About this role

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We are looking for a reliable, motivated and personable Medical Secretary to join a busy specialist orthopaedic surgical practice in Sydney.

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The role can be structured flexibly, from 3 to 5 days per week, depending on the right candidate and their level of experience. The position would involve working directly with the surgeon, while also being supported by a broader group practice team of experienced medical secretaries.

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The role will involve working across practice locations, and the successful candidate should be willing to travel between sites in the Eastern Suburbs and Inner West.

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The ideal candidate would have previous experience in a specialist or surgical practice, including familiarity with patient bookings, theatre coordination, Medicare and private health billing, WorkCover/CTP processes, imaging coordination, correspondence and patient communication. Experience with medical software such as Genie, Gentu or similar would be highly regarded.

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However, for the right person, training can be provided. We are more interested in finding someone with the right attitude, work ethic and communication skills than simply ticking every technical box.

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Key attributes we are looking for include:

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- Robust work ethic and reliability
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- Warm, professional and clear communication
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- Ability to work well within a team
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- Good organisation and attention to detail
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- Calm and tactful manner with patients




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- Willingness to learn specialist surgical practice workflows
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- Ability to manage competing priorities in a busy clinical setting
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- Willingness to travel between practice locations in the Eastern Suburbs and Inner West
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- Mandarin-speaking ability would be highly desirable, but not essential
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The role would suit someone who takes pride in doing their job well, enjoys patient interaction, and wants to become an important part of a growing specialist practice.

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Remuneration will be based on experience, with scope to pay appropriately for a candidate who already has strong specialist rooms, surgical booking, billing or WorkCover experience.

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What we offer

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- A stable, long-term role within an established specialist surgical practice
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- A supportive team with experienced secretarial colleagues
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- A shared workload, with training and backup available
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- Direct training in specialist surgical-practice workflows
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- Flexibility to structure the position between three and five days per week
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- Potential for increased responsibility and career development over time
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- A professional, friendly and collaborative working environment
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- Remuneration reflecting the successful candidate's experience and capabilities
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- Limited work-from-home flexibility may be considered after training and once competency in the role has been established
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Employer-sponsored visa support is not available for this position. Applicants must already hold Australian working rights that permit them to work the required days and hours.

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📌 Medical secretary (Rand)
🏢 Hand To Shoulder Sydney
📍 Rand