Job Description

Lead operations at the largest marina in Victoria - Great by Day, Magic at Night!
n Westernport Marina is seeking an experienced Marina Operations Manager to join our team on a full-time basis in Hastings on the Mornington Peninsula.

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Reporting to the Marina General Manager and as a key member of the marina leadership team, this role is a strategic operational position that oversees the day-to-day operations of our marina facility, ensuring excellence in service delivery, safety compliance, and customer satisfaction. A very broad range of private, commercial, sail and power vessels call our marina home!

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This is a hands-on role, onsite 5 days per week, to meet face-to-face with our marina users and manage operational and productivity requirements

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The Marina Operations Manager plays a pivotal role in leading the marina operations team, managing daily operations, optimising operational resourcing efficiency and driving business performance across all areas of the marina.

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Key responsibilities

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Oversee daily marina operations - manage resource allocation to meet operations and maintenance scheduling, prioritising routine facility upkeep, to ensure a safe and welcoming setting for all users

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Lead and plan marina boatyard vessel movements - wet berth, dry berth, hardstand movements and boat travel lift operations.

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Identify business revenue opportunities and cost control initiatives to maximise profitability and operational efficiency

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Supervise and lead marina operations staff, including work roster scheduling, training plans,



performance management and development opportunities

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Ensure strict adherence to all health, safety, environmental and client vessel regulations, including site emergency response procedures.

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Maintain comprehensive records and reporting on operational business metrics and relevant financial drivers for the business.

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In conjunction with the marina maintenance supervisor, coordinate work for external contractors and service providers

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Monitor facilities and equipment condition, arranging maintenance and repairs to prevent operational disruptions

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Promote marina services and participate in marketing discussions with the marina leadership team to attract new customers and increase occupancy rates

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What we're looking for

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Demonstrated experience leading a team in a marina or similar marine service provider facility.

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Trade, marine and/or tertiary qualifications preferred - marine qualifications, management, business, OHS,

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Previous experience in boat travel lift / straddle carrier operations is advantageous

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A knowledge of relevant safety protocols and environmental compliance requirements for marine vessels.

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Demonstrated experience in working with site contractors (marine,



mechanical, electrical)

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Excellent leadership and people management skills with the ability to motivate and develop team members

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A customer service orientation with proven ability to negotiate and resolve challenging issues and maintain positive relationships

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Proficiency in Microsoft Office applications is advantageous

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A valid driver's licence and willingness to be available for emergencies outside standard hours

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What we offer

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Westernport Marina is committed to providing a supportive and rewarding workplace for our team. We foster a collaborative working environment in our close-knit team, where your contributions are valued and recognised. We support work-life balance through flexible working arrangements where possible and encourage a strong health and wellbeing culture.

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Our team enjoys access to our marina facilities and a workplace that celebrates the vibrant recreational lifestyle we serve.

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About us

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Westernport Marina is a marina located in Hastings, Victoria.

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We provide wet and dry berth mooring facilities and a welcoming environment for boat owners and water recreation enthusiasts. Our commitment to operational excellence, safety and customer satisfaction has established us as a trusted and respected facility within the Westernport region for over four decades.

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Westernport Marina is dedicated to sustainable operations and supporting the growth and enjoyment of recreational boating in the area.

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📌 Marina Operations Manager (Hastings)
🏢 Western Port Marina
📍 Hastings