Job Description

Job Type: Permanent position | Full time position

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Job Description

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Technical Writer

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Position Overview We are looking for a skilled and detail-oriented Technical Writer to join our team and produce clear, accurate, and user-friendly documentation that supports both internal operations and end-user understanding. This role is central to bridging the gap between complex technical concepts and accessible written content across a range of formats and platforms.

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The ideal candidate will bring strong research capabilities, excellent written communication skills, and the ability to collaborate effectively with subject matter experts, developers, and stakeholders. A background in a technical discipline combined with a passion for clear communication would make you an exceptional fit for this position.

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Key Responsibilities

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- Research, develop, and maintain a broad range of technical documentation including user manuals, handbooks, training materials, standard operating procedures, and multimedia content
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- Translate complex technical information into clear, concise, and accurate content tailored to the intended audience, whether end users, internal teams, or stakeholders
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- Collaborate closely with engineers, developers, product managers, and subject matter experts to gather information and verify technical accuracy across all documentation
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- Plan, organise, and manage documentation projects from initial brief through to final publication, ensuring deadlines and quality standards are consistently met
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- Review and edit existing documentation to identify gaps, inconsistencies, or outdated content, and update materials to reflect product or process changes
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- Develop and apply style guides, templates, and documentation standards to ensure consistency in tone, format, and terminology across all written outputs
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- Produce content for digital and print formats including online help systems, knowledge bases, e-learning modules, and technical reference guides
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- Liaise with stakeholders to understand documentation requirements and translate business or technical briefs into structured, reader-focused content
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- Conduct quality assurance reviews of documentation prior to release, checking for technical accuracy, readability, grammar, and adherence to brand and style guidelines
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- Support the development of training materials and contribute to onboarding programmes by producing clear instructional content for new users or staff
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- Manage version control and document repositories, ensuring all materials are correctly filed, versioned, and accessible to relevant teams
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Required Qualifications & Skills

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- Bachelor's degree in English, Communications, Technical Writing, Information Technology, Engineering, or a related discipline
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- Demonstrated experience in a technical writing role, ideally within a corporate, technology, or engineering environment
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- Exceptional written and verbal communication skills with a high level of attention to detail and accuracy
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- Proven ability to research, interpret, and document complex technical subjects in a clear and accessible manner
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- Proficiency in documentation tools such as MadCap Flare, Confluence, Microsoft Word, or equivalent platforms
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- Experience working with content management systems, version control tools, and document repositories
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- Strong organisational skills with the ability to manage multiple projects simultaneously and meet tight deadlines
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- Ability to work collaboratively across cross-functional teams and build effective relationships with technical and non-technical stakeholders
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- Sound understanding of documentation best practices, including the use of style guides such as the Microsoft Manual of Style or equivalent
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Preferred Qualifications

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- Postgraduate qualification or professional certification in Technical Communication, such as a Certificate IV in Professional Writing and Editing or equivalent
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- Experience with API documentation, software development lifecycle (SDLC), or working within Agile project environments
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- Familiarity with graphic design or multimedia tools such as Adobe Illustrator, Snagit, or Camtasia to support visual documentation
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- Exposure to single-sourcing methodologies and structured authoring frameworks such as DITA
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- Prior experience in a regulated industry such as healthcare, finance, or engineering where documentation compliance is essential
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Why Join Us?

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- Adaptable working arrangements including hybrid and remote options to support a healthy work-life balance
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- A collaborative, inclusive team culture that values expertise, continuous learning, and professional growth
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- Access to ongoing training, professional development programmes, and support for further education or industry certifications
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- Meaningful work that directly contributes to product quality, customer experience, and organisational knowledge
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- Competitive remuneration package with additional benefits reviewed annually in line with performance
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Job Details

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- Job Type: Full-time, Permanent
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- Work Schedule: 8-hour shift
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- Salary: $70,000 – $120,000 per year + Super
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📌 Technical Writer (New South Wales)
🏢 AI Talent
📍 New South Wales