d'Albora is seeking a Customer Experience Manager to lead our centralized Member & Guest Services at our Sydney head office. This hands-on leadership role combines customer experience, people leadership, sales and continuous improvement to deliver exceptional service across our marina network.
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You will drive the customer journey, oversee reservations, and collaborate with marina, boatyard, finance, marketing and sales teams to maximize satisfaction and revenue.
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📌 Head of Member Experience & Growth (New South Wales)
🏢 MA Marina Fund
📍 New South Wales
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