Job Description

Make a lasting impact in a values-driven organisation supporting diverse communities

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MiCare is a not-for-profit organisation that exists to enable people from diverse backgrounds to lead dignified and meaningful lives. We offer aged care, home care, retirement living and migrant support services, with a strong focus on culturally appropriate care and community connection.

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With teams located across Victoria and Queensland, we embrace diversity in both our workforce and the communities we support. At MiCare, you'll join a compassionate, dedicated group of people working to deliver real impact every day.

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The Role

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The Senior Volunteer Coordinator – Victoria is responsible for the supporting the oversight and performance of the volunteer visiting programs across Victoria, ensuring alignment to MiCare's strategic objectives, values, and compliance obligations.

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This role supports and guides a team of Volunteer Coordinators and is accountable for:

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- Delivering a consistent, high-quality volunteer experience
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- Ensuring the volunteer workforce contributes meaningfully to resident and client wellbeing
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- Contribute to solid governance, safeguarding and compliance and reporting practices
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- Driving program growth, engagement and sustainability
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What We're Looking For

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Qualifications

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- Tertiary qualification in Community Services, Social Work, Human Services, Management or related discipline or demonstrated equivalent experience.
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Experience

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Demonstrated experience in leading volunteer programs or community engagement services

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Proven experience in people leadership and team management

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Strong understanding of governance, risk and compliance frameworks

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Experience working within aged care,



community services or not-for-profit sectors

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Excellent stakeholder engagement and communication skills

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Ability to manage multiple sites and competing priorities.

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Demonstrated ability to lead and support a team in an operational environment.

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Well-developed stakeholder engagement and relationship management skills.

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Strong written and verbal communication skills.

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Sound analytical, problem-solving and reporting skills.

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Demonstrated ability to work in a culturally sensitive manner within an ethno-specific environment

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A preparedness to work to the 10 principles of the Eden Alternative philosophy.

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Self-motivated with a flexible, caring and patient attitude.

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Why MiCare?

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- Save on tax with generous salary packaging benefits — novated leasing, general living expenses, meal entertainment, holiday accommodation and venue hire.
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- Enjoy exclusive perks via our employee wellness portal — access to amazing discounts on everyday items.
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- Achieve true work life balance — hybrid working between home and the office (Carrum Downs or Kilsyth)
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- Act as a change agent — drive real transformation in a purpose-led organisation.
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- Be part of a multicultural, values-led team making a real difference in the community.
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- Grow with us — access career development in a supportive, collaborative environment.
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To be considered for this role you must be an Australian or New Zealand Citizen or permanent resident. The successful applicant must satisfactorily complete all pre-employment checks, including National Police Check.

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Applications close 5:00pm, 22 July 2026.

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MiCare is handling this recruitment independently and is not engaging agency support at this stage.

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📌 Senior Volunteer Coordinator (Victoria)
🏢 MiCare
📍 Victoria