Job Description

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- Oversee the daily operations of the Human Resources, Talent Acquisition, and Training departments
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- Supervise the day-to-day activities of the HR department; audit employee records, and ensure seamless payroll and benefits administration
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- Manage the recruiting team to execute hiring strategies; monitor key recruitment metrics
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- Oversee the training department to ensure compliance training (e.g., harassment prevention, safety) is completed; track the delivery of professional development and onboarding programs
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- Provide direct oversight, coaching, mentoring for professional growth, and performance evaluations for the HR Manager, TA Manager, and Training Coordinator
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- Serve as link between upper management and employees; disseminate company information as appropriate – goals/changes/updates/news
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- Translate corporate HR policies into clear, daily operational procedures; ensure the staff consistently and fairly applies company guidelines
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- Serve as the primary escalation point for employee grievances; handle mid-level disciplinary actions and support the HR Director on complex investigations
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- Compile and analyze regular metrics for functional areas to report to the Personnel Director
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- Create a positive work environment for team and employees we serve
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- Implement process optimization where possible, practical, and in alignment with existing processes
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- Support HR Director with policy strategy and development
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- Other duties as assigned
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- Bachelor's Degree required
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- Master's Degree desired
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- HR skilled certification highly desired
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Experience:

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- 8+ years of experience in functional areas
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- Progressive experience with at least 2-3 years specifically managing staff across recruiting, training, and/or general HR operations required
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- Advanced knowledge of HRIS systems (e.g., Workday, ADP, BambooHR), Applicant Tracking Systems (ATS), and Learning Management Systems (LMS) required
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- Strong team leadership abilities, excellent organizational skills, sharp conflict-resolution capabilities, and clear verbal and written communication required
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Security:

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- Must be a US citizen
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- Ability to obtain a security clearance may be required
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Physical Requirements:

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- Able to occasionally reach with hands and arms
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- Prolonged periods of computer screen use, while sitting or standing at a desk
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- Adhere to safety protocols when in work areas requiring use of PPE (e.g. eyewear, gloves, masks, hearing protection, steel toed shoes, etc.)
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- Able to safely lift and carry up to 20 pounds at a time
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- Health Care Plan (Medical, Dental & Vision)
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- Retirement Plan (401k, IRA)
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- Life Insurance (Basic, Voluntary & AD&D;)
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- Paid Time Off (Vacation, Sick & Public Holidays)
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- Short Term & Long Term Disability
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- Training & Development
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- Wellness Resources
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Salary:

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The projected salary range for this position is $95,000 - $120,000. This is not a guarantee of compensation, rather actual salary will be based on experience, qualifications, and applicable certifications or degrees held. Offered salary may fall outside of this range.

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📌 Personnel Operations Manager (Byron Bay)
🏢 KIHOMAC
📍 Byron Bay