Job Description

Our Vision is a better tomorrow where all people can belong.

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As the largest employer in fitness and recreation we have more than 5,000 staff at over 140centresacross Victoria. With us, you will work with fun colleagues who have a shared passion for making a difference in the lives of individuals and transforming communities for the better.

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About the Centre

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Gippsland Regional Aquatic Centre (GRAC) is a state-of-the-art recreation centre located in the heart of Traralgon, Victoria. We run a variety of fitness and swim programs and memberships to suit adults and children. The centre houses a Gym, three Group Fitness Rooms, Indoor 50m Pool, Outdoor 25m Pool, Indoor Warm Water Pool, Indoor designated Learn to Swim Pool, Spa/Sauna/Steam Room, two large Water Slides, Aqua Playground and on site Café.

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About the Role

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Operations Management

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- Efficiently oversee daily cafe and retail operations.
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- Ensure timely opening and closing procedures.
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- Optimise inventory control and stock levels.
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- Implement and monitor quality control measures for food and retail products.
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- Ensure Food Safety Standards are adhered to at the highest standards.
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- Working with Stock Management and POS systems to optimise performance.
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- Ensuring waste streaming
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Staff Management

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- Identify staffing needs and collaborate with People and Culture for effective recruitment.
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- Ensure new staff receive thorough, engaging, and supportive onboarding.
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- Identify and promote training opportunities.
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- Monitor and manage staff performance, attendance, and compliance with policies.
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- Provide regular feedback and performance evaluations.
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- Address and resolve workplace conflicts promptly and professionally and escalation to Centre Manager if necessary.
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Functions Coordination

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- Coordinate logistics for successful execution of events.
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- Ensure a high standard of service during functions, meeting,



or exceeding customer expectations.
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- Collaborate with various external teams to create customised packages for events including swim meets, bookings etc
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- Ensure highly effective stakeholder management in the planning, delivery and execution of functions.
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The role is Full Time - Permanent with an hourly rate of $38.90 + super + Y benefits.

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About You

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- Experience in café, hospitality or functions coordination.
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- Strong leadership, customer service and communication skills.
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- Ability to coordinate events and manage multiple priorities in a fast-paced workplace.
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- Knowledge of food safety, WHS, stock control and POS systems.
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- Excellent organisational skills and attention to detail.
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- Proactive, hands-on approach with strong problem-solving abilities.
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- Proficient in Microsoft Office and hospitality management systems.
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- Relevant hospitality qualifications (desirable).
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- Provide First Aid HLTAID011
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- Provide Cardiopulmonary Resuscitation HLTAID009
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- VIC Food Safety Supervisor
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Commitment to Child and Young People Safety

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YMCA Victoria (the Y) has robust policies and practices to prevent harm to children and young people. The Y is committed to identifying and removing potential risks and hazards. All positions are subject to a satisfactory Police Check, Working with Children Check and a pre-employment medical declaration prior to commencement.

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At the Y Victoria, we value our people. Working for us means you'll enjoy great work/life balance and a range of benefits which improve your wellbeing and help you develop as an individual, such as:

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- Flexible working and rostering arrangements
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- Opportunities for career development and growth
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- Free access to gyms, recreation, and aquatics centres across the state
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- Free access to the Virtual Y - online health and wellness
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Y Victoria is an equal opportunity employer committed to diversity and social inclusion. We warmly welcome applications from individuals of all backgrounds.

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📌 Cafe & Functions Coordinator (Traralgon)
🏢 The Y Australia
📍 Traralgon