Job Description

Forward Deploying Engineer (AI)
n Join One of Australia's Most Advanced Automotive AI Programs
n Classification: Information & Communication Technology
n Location: Brisbane – Bayside & Eastern Suburbs

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Most Companies Are Still Exploring AI. We're Already Deploying It.
n At Bartons Motor Group, AI isn't a future initiative—it's already transforming how we work.

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We're looking for a Forward Deploying Engineer (AI) to become a key member of our AI & Tech Working Group, partnering closely with our internal AI/Tech Consultant and our external AI partner to design, build, deploy and measure AI solutions across every area of the business.

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This is a rare opportunity to work directly with senior executives, solve real operational problems, and help shape one of Australia's leading AI programs in automotive retail.

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Our mission is ambitious:
n Increase our digital workforce five-fold, accelerate AI adoption ten-fold, and deliver measurable productivity gains across every department.
n If you love building practical AI solutions that create measurable business value, we'd love to hear from you.

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Why Bartons?

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Bartons Motor Group is one of Queensland's leading automotive retailers, delivering more than 750 vehicle sales every month across 18 leading automotive brands.

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- Nine AI digital employees working 24/7
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- A custom AI data lakehouse
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- Performa – our in‐house AI sales coaching and performance platform
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- Customer-facing AI chat and voice solutions
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- A group-wide AI assistant rollout
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What You'll Enjoy

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- Competitive package including salary and vehicle benefits.
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- Real impact — you'll deploy production AI every week, not build endless proof‐of‐concepts.
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- Executive access — work directly with our Managing Director, CFO and AI & Tech Working Group.
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- Strong support — our internal AI/Tech Consultant provides the automotive expertise while you focus on delivering technology.
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- Career opportunity — a 12‐month hands‐on contract with genuine potential to grow as our AI capability expands.
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- Join a proven program — you'll be building on successful, live AI solutions already delivering value across the business.
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About the Role

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As our Forward Deploying Engineer (AI) you'll work directly alongside operational teams to identify opportunities, rapidly build solutions, deploy them into production and measure the business outcomes.

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Your responsibilities will include:

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- Embedding within departments—starting with Administration and our Customer Contact Centres to identify high‐value automation opportunities.
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- Designing, building and deploying AI agents and workflow automations from concept through to production.
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- Developing reporting frameworks that clearly demonstrate ROI, productivity improvements and adoption.
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- Expanding and improving our flagship AI initiatives including Performa, Sally, Frank and Remy.
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- Creating and refining prompts, knowledge bases, workflows and escalation paths.
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- Training employees to confidently use AI tools and helping develop AI champions throughout the business.
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- Working closely every day with our internal AI/Tech Consultant and Advancer (our external AI partner).
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- Providing regular updates and recommendations to the Bartons AI & Tech Working Group.
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Where You'll Make an Immediate Impact

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- Administration — streamlining high‐volume business processes.
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- Customer Contact Centres — expanding voice AI, enquiry handling and after‐hours customer support.
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- Our Philippines‐based support team — equipping our offshore workforce with AI tools, training and automation.
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- Sales enquiry experience — improving response quality, customer satisfaction and conversion rates across both human and AI interactions.
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- Marketing — enabling our internal team with AI capabilities that reduce reliance on external agencies while improving effectiveness.
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- SEO & Generative Engine Optimisation (GEO) — strengthening Bartons' visibility across traditional search and AI‐powered discovery.
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About You

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We're looking for someone who combines robust technical capability with commercial thinking.

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Ideally you'll have:

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- Demonstrated experience designing and deploying AI or LLM solutions in production environments.
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- Experience as a Forward Deploying Engineer, Solutions Engineer, Technical Consultant or similar customer‐facing technical role.
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- Strong analytical and commercial skills, with the ability to measure business outcomes and communicate ROI.
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- Experience integrating business systems through APIs and automation platforms.
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- Excellent communication skills and the confidence to work with everyone from frontline employees to executive leadership.
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- A pragmatic builder's mindset—you enjoy solving problems quickly and delivering tangible outcomes.
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- Australian working rights.
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- Automotive industry experience isn't essential. Our internal AI/Tech Consultant will help you quickly learn our business while you focus on delivering outstanding technical outcomes.
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Why This Role Is Different

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Most AI roles involve experimentation.
n This one involves deployment.
n You'll build technology that hundreds of people use every day.
n You'll work alongside decision‐makers who back innovation.
n You'll see your work go live—and you'll measure the impact it created.
n If you want to help shape the future of AI in one of Australia's leading automotive businesses, we'd love to meet you.

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Diversity & Inclusion

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Bartons Motor Group is committed to creating an inclusive workplace where everyone feels respected, supported and able to thrive. We welcome applications from people of all backgrounds, experiences and perspectives.

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Bartons

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Bartons is a family-owned automotive company representing Hyundai, Mitsubishi, Nissan, ... Motoring

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📌 Forward Deploying Engineer (AI & Automation) (Queensland)
🏢 The Community Leader
📍 Queensland