Job Description

Superior People Recruitment – Caroline Springs VIC

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1d ago , from Superior People Recruitment Specialists

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As a Customer Service Advisor, you will own our customer's experience, from the appointment through to completion & collection of their vehicle.

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From greeting vehicle owners on the drive way through to explaining the repair process, Service Advisors are true professionals who enjoy helping others.

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Advisor responsibilities include but not limited to:

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- Greeting customers promptly
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- Obtaining customer and vehicle information
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- Clearly reporting all vehicle symptoms as described by the customer.
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- Establish follow up time
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- Monitor the progress of each vehicle throughout the day,



and updating customers frequently.
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- Verifying that the final invoice reconciles with the work performed on the repair order
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- Ensure compliance with group and stakeholder policies
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The ideal candidate will have the following attributes

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- Self motivated
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- Well organised
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- Able to work in a team setting
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- Have excellent customer service and communication skills
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- Be willing to learn
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- Neat and tidy appearance
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- A friendly attitude
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- A current driver's licence is required
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📌 Service Advisor (Long Forest)
🏢 Superior People Recruitment
📍 Long Forest