Job Description

Senior Medical Administration 4 days per week

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Senior Medical Administrator | Specialist Ophthalmology Clinic

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Location: Southport, Gold Coast

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Work model: On-site (with free undercover parking)

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Remuneration: Above Award rate

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About us

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Sight Specialists is a premier specialist ophthalmology clinic located in Southport. We pride ourselves on delivering personalised, patient-centred care at the highest level. We operate in a fast-paced, professional environment using cutting-edge technologies. As a growing business, we place a strong emphasis on doing things differently and striving for continuous improvement.

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We are currently seeking an experienced, proactive Senior Medical Administrator to join our friendly, energetic team.

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The opportunity

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This position is for 4 days per week. To ensure a smooth onboarding and mutual fit, the role will commence on a casual basis for a maximum of 3 months before transitioning into a permanent part-time position.

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This is primarily a back-office role that focuses on clinical workflow coordination, with secondary front-desk assistance when required.

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Key responsibilities

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Clinical triage: Assess patient referrals and accurately allocate them to the correct appointment slots.

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Surgery coordination: Book surgeries and provide explicit, empathetic post-consultation education to patients.

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File management:



Prepare upcoming patient files for consultations and conduct quality control for clinical information accuracy.

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Team leadership: Assist with the coordination of reception staff and streamline internal patient communication.

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Patient support: Assist with answering phones, scheduling appointments, and managing complex patient enquiries.

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Cross-training: Maintain a willingness to cross-train in other clinical administrative areas to support the practice.

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What you bring

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Experience: Previous ophthalmic experience is highly regarded and will guarantee a shortlisting. Experience with Gentu or Genie software is desirable but not essential.

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Communication: Exceptional verbal and written communication skills with strong spelling and grammar.

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Patient care: A warm, empathetic nature with a fundamental emphasis on premium customer service.

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Workflow skills: Proven ability to multi-task, use initiative, troubleshoot, and maintain a sharp attention to detail.

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Teamwork: A positive, proactive attitude with the ability to work autonomously while liaising effectively with doctors, hospitals, and team members.

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What we offer you

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- Premium pay: Remuneration above the standard Award rate.
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- Convenience: Free undercover car parking on-site.
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- Professional growth: Opportunities to expand your skillset and gain experience with advanced medical technologies.
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- Culture: A supportive, dynamic, and forward-thinking team environment.
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📌 Senior Medical Administration 4 days per week (City of Gold Coast)
🏢 Sight Specialists
📍 City of Gold Coast