Job Description

Randstad has proudly partnered with a key State Government client to secure a dedicated AO3 Business Support Officer for an immediate 3-month contract based in Cannon Hill.

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Working in partnership with a prominent State Government department specialising in public infrastructure and trade services, this Brisbane-based opportunity places you right at the heart of essential community programs. Located in Cannon Hill, this full-time 3-month placement is ideal for an organised administrative professional eager to thrive in a collaborative, fast-paced environment. You will play an integral role in supporting operational field staff, tracking program delivery and maintaining excellent customer standards.

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Your new role

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Your duties will be tasks including but not limited to...

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- Coordinating with technical officers to maintain detailed records and process data entries in Ellipse and SAIMS.
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- Managing outstanding job reports, tracking work order statuses, and assisting with stock control and cost journaling.
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- Delivering high-quality, professional customer service to internal and external stakeholders and local industry suppliers.
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- Managing incoming and outgoing correspondence and phone calls within required operational timeframes.
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- Developing, maintaining, and improving procedural manuals, administrative registers, and general documentation.
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- Providing proactive administrative support to the broader team and handling escalated inquiries in the absence of senior staff.
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What will you need to be successful in this role

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- Proven experience in a fast-paced administrative environment with a track record of meeting KPIs and performance metrics.
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- Demonstrated experience using asset/maintenance systems (such as Ellipse or SAIMS) and proficiency in Microsoft Office.
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- Robust written and verbal communication skills with a focus on exceptional customer service and stakeholder engagement.
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- High attention to detail and accuracy when inputting data, compiling reports, and maintaining registers.
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- A positive, team-oriented mindset with the initiative to problem-solve and adapt to recurring work streams.
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What You'll Receive

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- Competitive hourly rate paid weekly.
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- Convenient work location based on-site in Cannon Hill with local amenities nearby.
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- Valuable State Government experience expanding your skill set within large-scale operations and asset management systems.
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At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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📌 ao3 business support officer (Queensland)
🏢 Hr Partners
📍 Queensland