Job Description

Synnex Australia is a multi-billion-dollar organisation that offers an innovative, fast-growing and advanced business technology environment. We are currently recruiting for employees of high calibre to join our business that are passionate, ambitious and talented.

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As the largest IT distribution business in Asia Pacific; Synnex Australia is committed to the development of its entire staff and offers an environment and career-paths that are supportive and progressive.

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We are offering a fantastic opportunity for a highly motivated individual to join our Melbourne team as a Sales Support Officer.

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About the Role

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As a Sales Support Officer based in our Oakleigh South office, you will be responsible for maximising customer satisfaction through effective customer relationship building, customer service and sales support within a team environment.

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You will be responsible for:

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- Customer Service and providing real-time updates to customers as required
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- Data entry - inputting customer orders/invoices and claims into our internal database system
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- Responding to client queries via email,



phone and Live Chat
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- Preparing customer quotes and assisting with purchase orders
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Skills and experience:

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- Customer service and administration experience.
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- Knowledge of IT hardware, software licensing and cloud products and services will be highly regarded.
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- Experience in selling products such as HP, Lenovo, IBM and Microsoft; within a retail workplace would be ideal.
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- Exceptional attention to detail and ability to meet customer SLA's
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- Good time-management and communication skills
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Culture and benefits:

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- Fantastic training platform and support provided to boost your career
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- Hybrid working arrangements
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- Novated Leasing Options
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- New state of the art office site in Oakleigh South with parking available on site
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- Team building activities - including bowling nights, yoga, fitness challenges, charity fundraisers and fun-runs!
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Successful applicants must have full working rights in Australia to apply.

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📌 Sales Support Officer (Yallourn)
🏢 Synnex
📍 Yallourn