Are you passionate about delivering exceptional customer service and building positive customer relationships? We are seeking a motivated Customer Care Associate to join a supportive and collaborative team in Murarrie, QLD. This is an excellent opportunity to join a globally respected organisation where you'll play a key role in supporting customers and contributing to meaningful outcomes within the animal health industry.
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Key Details:
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- Hours: Monday to Friday, 8:00am - 4:00pm or 9:00am - 5:00pm (depending on business requirements)
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- Pay Rate: $38.89 per hour
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- Location: Murarrie, QLD
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Key Responsibilities:
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- Serve as the first point of contact for customers via phone and email
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- Process and enter customer orders accurately and efficiently
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- Respond to customer enquiries and provide timely solutions
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- Coordinate with internal departments to ensure seamless service delivery
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- Manage and organise email orders alongside the Customer Service Team Leader
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- Support continuous improvement initiatives and team projects
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- Maintain accurate customer records and documentation
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- Deliver exceptional service while upholding company values and standards
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About You:
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- A genuine passion for customer service and helping others
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- Excellent verbal and written communication skills
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- Strong attention to detail and a high level of accuracy
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- Outstanding organisational and time management abilities
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- A proactive, positive, and solutions-focused attitude
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- The ability to remain resilient and professional in a fast-paced setting
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- Confidence learning and adapting to new systems and technologies
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- Previous customer service, administration, or order processing experience (highly regarded)
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- A professional and team-oriented approach to work
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ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.
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Aboriginal and Torres Strait Islander people are encouraged to apply.
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By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy. Follow the link to learn more - www.manpowergroup.com.au/privacy-policy
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📌 Customer Service Representative (Queensland)
🏢 Manpower Australia
📍 Queensland
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