Job Description

A high-growth, advisory-led accounting and consulting firm is seeking a General Manager / COO to lead operations and help scale the business into its next phase.

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This is a hands-on, second-in-command role working directly with the Managing Partner, taking ownership of day-to-day operations across a 30+ person firm.

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A high-growth, advisory-led accounting and consulting firm is seeking a General Manager / COO to lead operations and help scale the business into its next phase.

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This is a hands-on, second-in-command role working directly with the Managing Partner, taking ownership of day-to-day operations across a 30+ person firm.

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About the Firm

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This Sydney-based firm operates in a unique space between a boutique practice and a mid-tier firm. They provide a broad suite of services including:

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- Business Services & Tax Advisory
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- SME structuring and commercial advice
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- Virtual CFO / outsourced finance solutions
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- Corporate and complex client work (including ASX exposure)
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About the Firm

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This Sydney-based firm operates in a unique space between a boutique practice and a mid-tier firm. They provide a broad suite of services including:

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- Business Services & Tax Advisory
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- SME structuring and commercial advice
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- Virtual CFO / outsourced finance solutions
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- Corporate and complex client work (including ASX exposure)
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The firm is highly advisory-driven, focused on delivering commercial outcomes rather than pure compliance.

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With a loyal and diverse client base spanning entrepreneurs, SMEs, high-net-worth individuals and corporate groups, the business has built strong momentum and continues to grow.

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The culture is collaborative, hands-on and in-office, with no offshore model - ensuring quality delivery and strong team connection.

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The Role

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You will act as the operational backbone of the business, driving structure,



performance and alignment across teams.

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Operations & Performance

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- Oversee day-to-day operations across multiple business units
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- Improve workflows, systems and delivery processes
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- Drive utilisation, capacity planning and workflow management
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- Implement reporting on key metrics (WIP, turnaround times, team performance)
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- Identify bottlenecks and implement scalable solutions
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Leadership & People

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- Lead, mentor and support Managers and team leaders
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- Establish clear accountability, roles and performance expectations
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- Oversee hiring, onboarding and team development
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- Strengthen communication and alignment across teams
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- Build a high-performing, collaborative culture
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Strategy & Execution

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- Translate the Managing Partner's vision into execution
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- Drive firm-wide initiatives and operational improvements
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- Support scaling through improved structure and processes
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- Take ownership of internal coordination, freeing up leadership capacity
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Commercial & Client Oversight

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- Improve visibility of profitability, margins and resource allocation
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- Support pricing, resourcing and operational decision-making
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- Ensure consistency and quality of client delivery
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- Contribute to growth initiatives and client strategy
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About You

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- 10+ years' experience in professional services (accounting, consulting or similar)
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- Proven experience in operations, practice management or leadership roles
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- Solid commercial acumen with a focus on performance and efficiency
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- Comfortable managing multiple teams and competing priorities
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- Systems and process-driven mindset
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Why Join

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- True #2 leadership role with high autonomy
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- Work directly with an entrepreneurial Managing Partner
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- Opportunity to shape and scale a growing firm
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- High visibility and genuine impact on business performance
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📌 General Manager / Chief Operating Officer (New South Wales)
🏢 Hedley Scott Recruitment
📍 New South Wales