Job Description

With experienced and supportive leadership integrated into a committed and professional team, Trinity Auto Group now has an available career opportunity for a service administrator.

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As part of the Tony White Group, Trinity Auto Group are the largest automotive dealer group in tropical Cairns – North Queensland, with the strong appeal of thirteen new car brands.

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ABOUT THE ROLE:

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We require a passionate and dedicated administration professional who can add value and support to our service team.

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The successful candidate will be mature minded and have the ability to work autonomously, while also being part of our great work environment.

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They will have previous experience dealing with the public and a desire to take on new tasks and systems with enthusiasm.

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Previous experience in administration is required; additionally motor dealership experience would be highly regarded however not crucial.

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Experienced Service advisors, work schedulers or coordinators are also encouraged to apply.

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Experience in Dealership pre-delivery departments highly advantageous.

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Skilled presentation, a professional attitude and great communication skills are essential.

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A willingness to work hard and develop as an integral team member is absolutely vital.

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The successful applicant will be a customer service professional and a good time manager. Persons with service co-ordination experience in similar trade industries are encouraged to apply.

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SKILLS & EXPERIENCE:

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Administration experience mandatory

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A minimum of 1-2 years of administration experience is required

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IT and computer literacy essential

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Intermediate level IT and computer literacy including proficiency with MS Office is essential.

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Ability to communicate efficiently and accurately both verbally and through written form

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Ability to understand & meet KPI's

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Knowledge of motor vehicles and mechanics would be an advantage

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Ability to exceed manufacturer expectations and standards

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Cash handling experience is required.

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Sales, negotiating and conflict resolution skills will be highly regarded

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Ideal candidate will be outgoing & personable as customer interactions are a high priority.

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Current valid driver's license required.

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BENEFITS:

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Generous salary to the right person

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Monday - Friday 07:30am to 16:30 pm

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A permanent full-time position with the financial security of a substantial, well-established company

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A collaborative team environment that values excellence and is committed to customer care

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A friendly-family environment where lasting relationships are valued

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PLEASE NOTE:

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We conduct reference checking, pre-employment medicals & AFP Criminal record checks.

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Only short-listed applicants will be contacted.

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Applicants who do not have the required skills and/or experience will not be considered.

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Applicants must be physically in Australia and must be an Australian or New Zealand citizen, or hold a permanent residency visa.

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We are an equal opportunity employer, supporting gender equality, and workplace diversity.

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For additional information about us, please go to: www.trinityauto.com.au

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📌 Service Co-ordinator (Cairns Regional)
🏢 Trinity Motors
📍 Cairns Regional