Job Description

Chiropractic Assistant – Patient Experience & Practice Flow

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Part‐Time | $35/hour | Robina (Zest Chiropractic)

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At Zest Chiropractic, we don't hire "receptionists." We build future leaders in healthcare, and this role is no exception.

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We're looking for a high‐energy, people‐focused Chiropractic Assistant who loves systems and connection — someone who can confidently manage patient flow at the front desk while also owning patient relationships, accounts, and follow‐ups.

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This role is for a Check‐In (CICA), making it perfect for someone who enjoys variety, responsibility, and being central to the heartbeat of a thriving clinic.

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About the Role

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You'll be the timekeeper, communicator, and relationship‐builder of the practice.

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On any given shift, you'll:

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- Ensure smooth patient flow and on‐time appointments
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- Create an exceptional first and last impression for every patient
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- Support patient compliance and help them stay on track with care
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- Work closely with the chiropractic team to keep the clinic running seamlessly
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This is a hands‐on, patient‐facing role with real responsibility and growth.

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Key Responsibilities

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Patient Flow & Experience (Check‐In Focus)

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- Be ready and prepared for incoming patients at all times
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- Manage appointment flow, OSA (Originally Scheduled Appointments), and compliance
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- Set clear expectations for visits (scans,



consults, reports, exams, x‐rays)
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- Act as the timekeeper of the office, supporting smooth transitions between appointments
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- Assist with incoming calls when needed
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- Build long‐term patient relationships rooted in trust and clarity
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Extra Responsibilities & Team Involvement

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- Monday Team Meeting & Team Training: 10.45am – 12pm
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If you enjoy contributing ideas, improving systems, and being part of a proactive team — you'll love this.

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Work Hours

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Regular weekly shifts include:

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- Tuesday: 2:15pm – 6:45pm
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- Wednesday: 2:15pm-6:45pm
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- Thursday: 7:00am – 11:15am & 2:15pm – 6:45pm
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Who This Role Is Perfect For

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You'll thrive here if you are:

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- Warm, confident, and great with people
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- Highly organised and comfortable managing flow and systems
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- Calm under pressure and excellent at multitasking
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- Comfortable discussing money, plans, and commitments
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- Interested in growth, leadership, and healthcare
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Previous chiropractic or healthcare experience is helpful — but attitude, coachability, and communication skills matter most.

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Why Zest Chiropractic?

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- Supportive, high‐vibe team culture
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- Robust systems and training
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- Meaningful work helping families thrive
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- A role with real responsibility and future growth
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📌 Part-time Chiropractic Assistant (City of Gold Coast)
🏢 Zest Chiropractic
📍 City of Gold Coast