Job Description

We are seeking a hands-on, people-focused Warehouse Team Leader to oversee daily operations and drive excellence within our rapid-paced distribution center. This role is vital in coordinating store persons and managing key client accounts to ensure every pallet, parcel, and process meets our high standards.

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The Opportunity

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In this role, you aren't just a supervisor; you are a leader who balances productivity with a "safety-first" culture. You will lead a diverse team, manage complex 3PL operations, and act as a primary point of contact for clients.

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What's in it for you?

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- A structured induction so you are set up for success from Day 1.
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- Direct mentoring from senior management and clear pathways for progression.
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- We plan effectively to ensure overtime is the exception, not the norm.
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- A respectful, inclusive environment where your voice and ideas for improvement are valued.
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Key Responsibilities

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- Supervise, train, and coach store persons while managing daily workloads and KPIs.
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- Respond to client queries professionally and ensure all SLAs are met consistently.
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- Oversee inbound/outbound activities, maintaining a maximum 2-day turnaround from receipt to putaway.
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- Maintain 100% pallet count accuracy and oversee WMS updates (INFOR/Paperless).
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- Enforce safe work practices and conduct daily area inspections to ensure a gold-standard workplace.
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What You Bring

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- Minimum 3 years in a warehouse, DC, or 3PL environment with proven supervisory experience.
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- Proficient in WMS (INFOR, Paperless, or similar) and Microsoft Office.
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- A current Forklift Licence (LF) is highly desirable.
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- A proactive problem-solver with strong numeracy, commercial awareness, and the ability to lead with empathy.
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At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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📌 Warehouse Team Leader (New South Wales)
🏢 Randstad
📍 New South Wales