Job Description

Medical Receptionist -South East Melbourne

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We are looking for a friendly, motivated, and customer-focused Medical Receptionist to join our growing South-East Melbourne clinics.

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Whether you are an experienced Medical Receptionist or looking to take your first step into healthcare, we will provide the training, support, and guidance you need to succeed.

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About Us

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Scope Healthcare is a leading provider of specialist diagnostic and healthcare services across Melbourne. As our organisation continues to grow, we are looking for enthusiastic, customer-focused, and motivated individuals to join our South-East Melbourne team.

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We are also currently seeking a full-time/Part -Time on-site Medical Technician/Administrator to join our St Kilda clinic. This role is suited to someone who enjoys working in a healthcare environment, supporting patients, assisting clinicians, and managing a combination of clinical and administrative responsibilities

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Whether you already have experience as a Medical Receptionist or are looking to start your career in healthcare, we provide comprehensive training and ongoing support to help you succeed.

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Why Join Scope Healthcare?

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Full training provided

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Career development and progression opportunities

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Work close to home across our South-East Melbourne clinics

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Monday to Friday roster – enjoy your weekends

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No after-hours, evening, or public holiday shifts

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Supportive and friendly team environment

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Stable full-time employment with a growing healthcare organisation

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Opportunity to develop valuable healthcare administration skills

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Be part of an organisation committed to exceptional patient care

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About the Role

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As a Medical Receptionist, you will be the first point of contact for our patients and play a key role in delivering an outstanding patient experience.

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Working across our South-East Melbourne clinics, your responsibilities will include:

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Welcoming and assisting patients

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Booking, confirming, and managing appointments

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Answering incoming phone calls and responding to enquiries

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Processing patient billing and payments

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Maintaining accurate patient records

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Data entry and administration support

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Assisting clinicians and the broader team

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Ensuring the smooth day-to-day operation of the clinic

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No two days are the same, making this an exciting and rewarding role for someone who enjoys variety and working with people.

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About You

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We're looking for someone who is:

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Friendly, professional, and approachable

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Organised with strong attention to detail

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Reliable and motivated

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Able to multitask in a fast-paced setting

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A strong communicator with excellent interpersonal skills

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A positive team player with a willingness to learn

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Skills & Experience

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To be successful in this role, you will have:

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Full working rights and permanent residency in Australia

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A current driver's licence and reliable vehicle

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Strong computer skills including Microsoft Word, Excel, and Outlook

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Excellent verbal and written communication skills

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Strong organisational and time management skills

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Professional presentation and a positive attitude

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Highly regarded but not essential:

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Previous Medical Reception or Healthcare Administration experience

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Experience using medical software, particularly HealthTrack

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📌 Medical Receptionist -South East Melbourne (Victoria)
🏢 Scope Healthcare
📍 Victoria