Job Description

Mortimore & Associates are looking for an experienced Reception & Office Administrator to join our team.

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We are seeking a skilled Reception & Office Administrator to support our people and strengthen the operations of the firm. This is an opportunity to contribute meaningfully to a practice where relationships, integrity and client service come first.

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The focus of this role is to create a professional and lasting impression with our long-standing clients, oversee the day-to-day office operations and to provide administration and accounts support to our close-knit team. Our culture is professional yet relaxed and we take a team-based approach to ensuring our clients receive quality outcomes and service.

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Key Responsibilities

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- Meet and greet all visitors and clients via reception and telephone with a warm and friendly manner
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- Manage client correspondence and daily mail to ensure timely communication
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- Maintain efficient office systems, client records and administrative processes
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- Provide accounts assistance to the Accounts Manager including management of daily accounts, accounts payable and receivable payments
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- Coordinate office maintenance, office supplies & cleanliness of interview and boardrooms
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- Overseeing the daily operations of the firm to ensure efficiency, structure and professionalism
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- Proactively provide support to all legal practice team members as required
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About You

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- Previous experience in a legal administration role would be preferred but not essential
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- Previous accounts experience would be preferred but not essential
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- High level of discretion, professionalism and confidentiality
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- Attention to detail and a commitment to providing high-quality client service
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- Excellent organisational and communication skills with a commitment to providing high-quality client service
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- A reliable and punctual attitude to the workplace
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- A proactive, all hands on deck attitude and genuine team mindset
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- Strong computer literacy and IT skills
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- High level of confidence with computers, including exposure to Microsoft Word, Excel and Outlook
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- Previous experience with NAB connect, PEXA, ATO portal, Adobe Acrobat, Comparto Legal Accounting and DMS is highly favourable
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What We Offer

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- A truly varied role where no two days are the same
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- A valued full time, permanent role
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- Supportive and collaborative team environment
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- All required training for success in the role
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- Opportunity to join a long established and respected firm
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- Career progression and professional development opportunities
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- Remuneration commensurate with experience
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If you are passionate about client experience, enjoy interacting with people and are looking for a working environment where your skills and contribution to the team will be valued, we'd love to hear from you.

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📌 Reception & Office Administrator (City of Gold Coast)
🏢 @
📍 City of Gold Coast