Job Description

Build Your Career with Crawford & Company

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Are you an experienced administration professional looking for your next challenge?

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Crawford & Company, the world's leading provider of claims management solutions, is seeking a proactive and detail-oriented Liability Administration Assistant to join our Specialty Services team in Brisbane.

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This is an excellent opportunity for someone who thrives in a fast-paced professional environment and enjoys supporting a team of specialists while delivering exceptional service to clients.

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Why You Will Love It Here

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- Join a respected global organisation and industry leader
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- Support a highly experienced team of Liability Loss Adjusters
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- Diverse and interesting work with no two days alike
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- Supportive and collaborative team culture
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- Ongoing learning and development opportunities
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- Long-term career pathways within insurance and professional services
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- Hybrid and flexible working options available (where applicable)
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The Opportunity

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As a Liability Administration Assistant, you will provide dedicated administrative support to a team of Loss Adjusters, helping ensure the smooth delivery of claims and client services.

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You will play a critical role in maintaining high levels of accuracy, efficiency, and responsiveness while liaising with clients, insurers,



service providers, and internal stakeholders.

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Key responsibilities include:

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- Current claim registration and file management
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- Preparing and formatting reports, correspondence, and client documentation
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- Maintaining and updating claims management systems
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- Managing incoming enquiries via phone and email
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- Diary management and scheduling support
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- Preparing reports and invoices for insurers
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- Compliance monitoring and record management
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- General administrative and operational support for the team
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About You

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To be successful in this role, you will bring:

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- Previous administration, legal administration, insurance administration, or professional services experience
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- Exceptional attention to detail and accuracy
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- Strong document formatting and typing skills
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- Excellent written and verbal communication skills
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- The ability to manage competing priorities and meet deadlines
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- Strong organisational and time management skills
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- Confidence working across multiple systems and Microsoft Office 365
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- A proactive, customer-focused approach
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Experience within insurance, legal, financial services, or the qualified services sector will be highly regarded.

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📌 Administration Assistant (Queensland)
🏢 Crawford
📍 Queensland