Job Description

Cairns Based | Supporting Cairns, Darwin & the Wider Varley Group

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Norship is one of Northern Australia's leading ship repair and sustainment providers, supporting Defence, commercial and maritime customers from our facilities in Cairns and Darwin.

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As a proud member of the Varley Group, we offer the stability, resources, and opportunities that come with being part of one of Australia's leading privately owned companies

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We are seeking an experienced Systems & Technology Coordinator to join our team and become the primary technology support resource for Norship.

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Reporting to the Corporate Services Manager, this is a hands-on role supporting our people, systems and technology infrastructure across multiple sites. You will work closely with the wider Varley Group ICT team while maintaining a strong focus on the unique operational requirements of Norship.

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This role is ideal for someone who enjoys solving problems, supporting users, improving systems and identifying smarter ways of working.

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About the Role

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The Systems & Technology Coordinator will be responsible for supporting and continuously improving Norship's technology setting.

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The role combines day-to-day user support with system administration, cyber security, infrastructure maintenance, project delivery and business system improvement.

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Key Responsibilities

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- Provide end-user support across desktops, laptops, mobile devices and business applications.
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- Manage Microsoft 365 environments including Teams, SharePoint, OneDrive, Power BI, Power Platform and Exchange
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- Administer user accounts, permissions, MFA and identity management controls.
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- Support network infrastructure including switches, connectivity and telephone systems.
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- Assist with server administration, backup management and disaster recovery processes.
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- Support security systems including access control and CCTV platforms.
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- Manage ICT asset procurement, deployment and lifecycle management.
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- Monitor system health, cyber security alerts, account lockouts,



email quarantine and security logs.
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- Assist with Essential Eight compliance and continuous cyber security improvement initiatives.
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- Coordinate technology upgrades, projects and system improvements.
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- Work alongside the Varley Group ICT team to support shared initiatives and technology integration projects.
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- Identify opportunities for automation, efficiency improvements and digital transformation across the business.
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About You

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We are looking for a practical, customer-focused technology professional who enjoys being the person people turn to when they need help.

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You will be equally comfortable troubleshooting a user issue, deploying a new device, administering Microsoft 365, reviewing cyber security controls or contributing to technology improvement projects.

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- Experience in ICT support, systems administration or a similar technology-focused role.
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- Experience supporting:
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- Microsoft Teams
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- SharePoint Online
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- OneDrive
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- Windows desktop and server environments
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- Understanding of networking, connectivity and infrastructure support.
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- Strong troubleshooting and problem-solving capability.
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- Excellent communication and customer service skills.
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- Ability to manage competing priorities across multiple locations.
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- Understanding of cyber security principles and information security best practice.
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- Ability to understand and support Norship's Defence Industry Security Program (DISP) obligations and Defence cyber security requirements.
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- Ability to successfully complete a National Police Check to obtain Defence Security Clearances.
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- Current driver's licence.
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- Experience supporting multi-site operations.
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- Experience with Essential Eight, cyber security frameworks or security governance.
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- Experience within Defence, maritime, industrial or manufacturing environments.
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- Experience with business systems, reporting tools and workflow automation.
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- Exposure to CCTV, access control or physical security systems.
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- Mobile app development and maintenance
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Security & Professional Development

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Technology and cyber security are critical to Norship's operations and Defence industry obligations.

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The successful candidate will play an active role in supporting the organisation's cyber security maturity, DISP requirements and information security obligations.

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As part of the role, the Systems & Technology Coordinator will undertake relevant professional development, including Information Technology Security Officer (ITSO) training, to support Norship in maintaining compliance and keeping abreast of evolving Defence cyber security requirements.

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Why Join Norship?

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- Diverse and autonomous role with genuine influence.
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- Opportunity to shape technology improvements across the business.
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- Work closely with the wider Varley Group ICT team.
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- Exposure to Defence, maritime and industrial environments.
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- Strong focus on cyber security, business improvement and technology innovation.
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- Support operations across Cairns and Darwin.
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Apply Now

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If you're a hands-on technology professional who enjoys supporting people, solving problems and finding better ways of working, we'd love to hear from you.

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Join Norship and help build the systems, technology and cyber security capability that supports some of Northern Australia's most important maritime projects.

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📌 Systems & Technology Coordinator (Cairns Regional)
🏢 G H Varley Pty
📍 Cairns Regional