Job Description

Care Services Coordinator (Clinical Operations) – Enrolled Nurse

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We Care Support Services – Redland Bay QLD

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Care Services Coordinator (Clinical Operations) – Enrolled Nurse

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Are you anEnrolled Nurse looking for your next career step beyond traditional clinical practice?

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Would you like to use your nursing knowledge to support people living with disability while developing your leadership capability?

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We Care Support Services is seeking an experiencedEnrolled Nurse (Division 2)to join our team as aCare Services Coordinator (Clinical Operations).

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This is an exciting opportunity for an EN who wants to combineclinical expertise, disability care, operational leadership and workforce mentoringwithin a growing NDIS organisation supporting participants with complex support needs.

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We are open to discussingflexible employment arrangements for the right candidate, including permanent full-time or permanent part-time options, allowing us to support experienced clinicians seeking career progression, sustainable work arrangements or a balance between professional and personal commitments.

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About We Care Support Services

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We Care Support Services is a values-driven NDIS disability support provider committed to:Empowering independence through quality, compassionate and person-centred support.

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We support participants with complex and high-care needs across Supported Independent Living (SIL), community access and disability support services.

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Our team is focused on delivering safe, consistent and meaningful supports while investing in the capability of our workforce.

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About the Opportunity

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TheCare Services Coordinator (Clinical Operations)is a SCHADS Level 4 leadership position designed for an experienced Enrolled Nurse who wants to make a broader impact within disability services.

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Working under the clinical governance of ourCare Service Manager (Registered Nurse), you will provide a critical link between:

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Participant outcomes.

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Workforce capability.

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Quality and compliance.

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This role provides an opportunity to transition your nursing skills into a community-based leadership environment while remaining connected to frontline practice.

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You will support participants, coach disability support teams and contribute to improving service quality across the organisation.

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This Role Will Suit You If You Are:

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An Enrolled Nurse seeking leadership progression

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You may currently be working as an EN and looking for an opportunity to expand your responsibilities beyond direct clinical tasks.

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A disability clinician wanting greater influence

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You may have experience in disability, complex care or community nursing and want to contribute to workforce development and service improvement.

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A nurse seeking a different clinical pathway

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You may be looking for a role that combines clinical knowledge with leadership, coordination and mentoring rather than a traditional bedside environment.

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A qualified seeking flexibility

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You may value a permanent employment arrangement that supports your professional goals alongside personal commitments.

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Key Responsibilities

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Clinical Coordination & Enrolled Nurse Practice

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Apply Enrolled Nurse knowledge and clinical judgement within your scope of practice.

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Support implementation of participant health plans, clinical care plans and allied health recommendations.

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Monitor participant wellbeing and identify changes requiring escalation.

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Support high-intensity daily personal activities where trained and competent.

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Assist with clinical coaching, competency development and workforce education.

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Promote safe, evidence‐based and person‐centred practices.

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Operational Leadership & Workforce Support

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Coordinate safe and effective participant service delivery.

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Provide day‐to‐day leadership and guidance to Disability Support Workers, Senior Disability Support Workers and Team Leaders.

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Coach and mentor employees to strengthen practice capability.

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Support participant transitions and changing support requirements.

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Identify operational risks and contribute to practical solutions.

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Provide operational input into rostering, workforce capability and continuity of care.

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Quality, Compliance & Continuous Improvement

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Support NDIS Practice Standards compliance.

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Review documentation, incidents and participant support records.

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Assist with incident follow‐up and improvement actions.

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Promote safeguarding, participant rights and positive outcomes.

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Contribute to quality improvement initiatives.

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On-Call Operational Support

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The role participates in a rotating after‐hours On‐Call roster, providing:

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Operational advice and support to employees.

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Assistance with participant and service delivery concerns.

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Incident escalation and coordination support.

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Effective communication and handover of operational matters.

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About You

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You are an experiencedEnrolled Nursewho combines clinical capability with strong communication, leadership and relationship‐building skills.

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You will have:

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CurrentEnrolled Nurse (Division 2) registration with AHPRA

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Experience supporting people with disability, complex care needs or vulnerable populations

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Understanding of person‐centred practice and safeguarding principles

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Ability to coach, mentor and support frontline teams

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Strong communication and documentation skills

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Ability to manage competing priorities and work autonomously within established frameworks

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Experience in the following areas will be highly regarded:

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Supported Independent Living (SIL).

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High‐intensity daily personal activities.

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Complex disability support.

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Clinical coordination.

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Team leadership or workforce mentoring.

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NDIS quality and compliance systems.

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Why Join We Care Support Services?

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You will have the opportunity to:

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Step into a genuine clinical leadership pathway.

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Use your EN qualification in a meaningful disability environment.

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Influence the quality of care delivered to participants.

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Work alongside experienced clinical and operational leaders.

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Develop your leadership skills while remaining connected to frontline practice.

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Join an organisation where participant outcomes and employee development are valued.

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Applicants must have:

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Current AHPRA registration as an Enrolled Nurse (Division 2).

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NDIS Worker Screening Clearance.

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National Police Check.

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Working with Children Check (where applicable).

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Current First Aid Certificate.

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Current CPR Certificate.

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Current Australian Driver Licence.

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Evidence of unrestricted right to work in Australia.

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Take the Next Step in Your Nursing Career

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If you are anEnrolled Nurse looking for a role where your clinical skills, leadership capability and passion for disability support can make a genuine difference, we would love to hear from you.

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📌 Care Services Coordinator (Clinical Operations) - Enrolled Nurse (City of Gold Coast)
🏢 We Care Support Services
📍 City of Gold Coast