Job Description

Logistics Support Officer - Defence Systems

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EOS has designed, manufactured and exported advanced technology systems for more than 40 years. Our product range covers remote weapon systems, high energy laser weapons, UAS interceptors and AI-enabled command-and-control for layered counter-drone capability, and ground-based space control capabilities for precision tracking, intelligence and deterrence. We're also thrilled that we've recently won the award for "Export business of the Year".

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This role will support the coordination and execution of logistics activities across domestic, import, and export shipments, ensuring efficient operations and compliance with company and regulatory requirements.

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Reporting to the Logistics Procurement Manager, the position will play a key role in managing shipment documentation, coordinating logistics activities, maintaining accurate records, and supporting daily operational requirements across a high-volume logistics environment.

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This is a Full-Time Fixed Term position for a period of 12 months.

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Key Responsibilities

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- Coordinate shipment requests based on internal shipping requirements and ensure alignment with project timelines
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- Prepare shipment details, documentation, and booking requirements for review and approval by the Logistics Procurement Manager
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- Arrange and book domestic, import, and export shipments with freight forwarders and courier providers (e.g. DHL, FedEx, TNT), ensuring all bookings are completed following approval
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- Prepare and manage complete shipment documentation, including Commercial Invoices, Packing Lists, CIPL (Commercial Invoice & Packing List), Shipper's Letter of Instruction (SLI), and other required documents, ensuring accuracy and compliance
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- Gather, validate, and maintain shipment data including dimensions, weight, value, destination, and scope, and ensure consistency across documentation and systems
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- Liaise with internal stakeholders (Warehouse, Dispatch, Stores,



Engineering, Project Managers) to obtain accurate shipment and packing information
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- Monitor and track shipments from dispatch through to delivery, follow up with freight forwarders on status, and escalated delays or issues to the Logistics Procurement Manager as required
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- Provide timely updates and responses to internal stakeholders regarding shipment status and logistics coordination
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- Manage and monitor the shared logistics/shipping mailbox, responding to general shipping-related queries and coordinating communications across internal and external stakeholders
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- Complete relevant inventory and shipment transactions within the ERP system (Epicor), and extract required shipment data for operational use
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- Maintain accurate shipment logs, tracking records, and organised documentation for audit and retrieval purposes
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- Ensure all logistics activities follow EOS procedures, compliance requirements, and approval processes, including export/import documentation standards
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- Escalate non-standard, urgent, or high-value shipments to ensure appropriate oversight and risk management
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- Support continuous improvement initiatives by identifying opportunities to enhance logistics processes, documentation accuracy, and operational efficiency
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- Provide general administrative support to the logistics function and perform additional duties as required to support business needs
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About You

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- Looking to start or build a career in logistics or supply chain
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- Strong attention to detail and organisational skills
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- Valuable communication and ability to work with different teams
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- Comfortable using Microsoft Office (Excel, Outlook, Word, Lists, Sharepoint)
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- Willing to learn systems and processes
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- Positive attitude and proactive approach
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- Experience in logistics, supply chain, or administration roles
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- Exposure to export/import documentation
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- Experience using ERP systems (e.g. Epicor)
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- Familiarity with shipping or freight coordination processes
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📌 Logistics Support Officer - Defence Systems (Canberra)
🏢 Electro Optic Systems
📍 Canberra