Job Description

The Opportunity

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Do you enjoy hands-on work, solving problems, and delivering great customer service?

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We are seeking a motivated and customer-focused Field Service Technician to join our team, based out of our Kewdale site, servicing the Perth Metro area on a Full-Time, permanent basis.

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In this role, you will be provided with a take-home company vehicle to support our sales operations by responding to and repairing breakdowns of beverage equipment installed at customer sites. You'll work across a broad range of equipment, including Glass Door Merchandisers, Air Curtain Coolers, fountain dispensing equipment, vending machines, frozen beverage units, and coffee machines.

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This role operates on a rotating 7-day roster, with shift patterns that include weekend work and participation in an on-call roster to support our customers' operational requirements.

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Every day is different. You'll work independently in the field, build strong customer relationships, and play a critical role in delivering quality, reliability and outstanding service. Whether you're looking to further develop your technical expertise or join a global business with strong career growth opportunities, this is your chance to make an impact.

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About the Role

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- Participating in regular safety toolbox talks and uphold a strong safety culture.
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- Installing, maintaining, and repairing beverage equipment at customer sites.
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- Troubleshooting mechanical, refrigeration, electrical, and software issues efficiently.
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- Delivering technical support and training to customers.
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- Maintaining accurate service documentation and reports.
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- Complying with OHS regulations and company policies.
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- Participating in workplace inspections and audits.
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- Managing service parts inventory and handle tools responsibly.
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- Travelling to various customer locations, sometimes at short notice.
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- Communicating professionally and build lasting customer relationships.
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- Staying up to date with equipment and technology advancements.
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About You

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- Trade qualified in Mechanical, Electrical or Refrigeration.
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- Hold a current driver's licence
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- Strong diagnostic and troubleshooting skills.
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- Brings previous field service, maintenance or customer-facing experience..
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- Enjoys hands-on troubleshooting and problem-solving in a fast-paced environment.
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- Is passionate about delivering outstanding customer service and building strong customer relationships
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- Can work autonomously, manage competing priorities, and stay organised in the field.
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- Demonstrates a robust commitment to safety, quality and continuous improvement.
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- Communicates effectively and works collaboratively as part of a high-performing team.
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What We Offer

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- Work with one of the world's most recognisable brands.
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- Grow your career through world-class learning, development and progression opportunities across a global business.
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- Enjoy a generous monthly product allowance and access to discounted staff purchasing on a wide range of CCEP products.
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- Access 700+ exclusive discounts across groceries, fitness, leisure, travel and retail through our Cheers Rewards & Recognition platform.
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- Take part in our Employee Share Purchase Plan and share in CCEP's success.
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- Access wellbeing support for you and your family, including free and confidential counselling through our EAP.
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If you're a hands-on technician who takes pride in delivering great service and wants to work with industry-leading equipment, we want to hear from you.

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Bring your technical expertise, customer focus and passion for quality, and join a team that keeps our customers and iconic brands performing at their best.

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Applications Close Friday 14th August, 2026

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📌 Field Service Technician - Perth metro, WA
🏢 Coca-cola European Partners
📍 Perth