Job Description

We're looking for a warm, organised and reliable Front Desk Assistant to join our friendly dental team on a casual basis, with a regular Monday shift and the flexibility to cover additional shifts when team members are away.

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As the first point of contact for our patients, you'll play an important role in creating a welcoming, reassuring and skilled experience from the moment they walk through our doors.

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This position is ideal for someone who enjoys working with people while also thriving in a structured environment where accuracy and attention to detail are essential.

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Key responsibilities:

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- Welcome patients and provide exceptional customer service.
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- Answer phones and manage appointment bookings.
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- Assist patients with enquiries and payments.
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- Follow established administrative procedures and clinic protocols.
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- Support the clinical team with general reception and dental assisting duties.
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We're looking for someone who is:

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- Warm, friendly and approachable
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- An excellent communicator and active listener
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- Highly organised, detail oriented with a high level of accuracy
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- Reliable and dependable, consistent in their work and attendance, willing to provide cover for additional shifts
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- Comfortable following procedures and systems
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- Able to remain calm and professional in a busy environment
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Experience in dental reception is an advantage but not essential.

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📌 Front Desk Assistant - Casual Position (Victoria)
🏢 Synergy Dental Group
📍 Victoria