Job Description

At ForHealth, we're committed to delivering quality, accessible healthcare across Australia. With 95+ medical centres and a network of 1500+ independent practitioners, we provide 8+ million patient consultations annually.

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As part of the ForHealth Group, we're focused on innovation, culture, and exceptional patient care.

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About Us

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At ForHealth, we're committed to delivering quality, accessible healthcare across Australia. With 95+ medical centres and a network of 1500+ independent practitioners, we provide 8+ million patient consultations annually.

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As part of the ForHealth Group, we're focused on innovation, culture, and exceptional patient care.

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The Opportunity

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We are looking for a Casual Medical Receptionist to join our Maitland Urgent Care practice to be a key team member working collaboratively within the practice, providing high quality customer service to all patients.

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This role will see you managing a busy front desk reception, welcoming patients to the Centre, supporting health care professionals as well as general administration duties.

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What's in It for You

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- Stand out with a provided uniform that reflects your professionalism.
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- Free, confidential Employee Assistance Program (EAP) supporting wellbeing, mental health, and financial advice.
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- Everyday savings on groceries, retail, utilities and more through the Flare benefits platform.
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- Salary packaging options including novated leases for vehicles with running costs included.
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- Access to Fitness Passport – discounted entry to gyms, pools and fitness facilities nationwide.
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- 20% discount on dental services for employees and their families.
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- Discounted Medibank private health insurance (hospital & extras cover).
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Key Responsibilities

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- Greeting patients and welcoming them into our Centre.
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- Collecting & entering patient details into the database.
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- Scheduling appointments (when required).
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- Answering telephone calls & enquiries.
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- Administration support and other ad hoc duties.
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Our Ideal Candidate

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To excel in this role, you'll possess:

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- Exceptional customer service skills with previous customer service experience an advantage.
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- Excellent communication skills including a professional & personable telephone manner.
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- Detail-orientated.
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- Ability to multi-task and prioritise.
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- Knowledge of Pracsoft/Medtech is an advantage.
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- Ability to work as part of a multifaceted team and independently.
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- Neat and professional presentation.
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- You will be required to provide a Working with Children's check, National Police check if not already obtained and International police check where relevant.
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Commitment to Child Safety

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Urgent Care Network Australia is committed to maintaining a child-safe and inclusive environment.

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Successful candidates must:

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- Comply with child safety policies and the Code of Conduct.
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- Complete mandatory child safety training on commencement and annually.
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- Maintain professional standards that support the safety and wellbeing of children and vulnerable people.
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Why Choose Us

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By becoming a part of our accomplished team, you'll access:

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- A dynamic work workplace rooted in purpose and values.
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- Ample training, development opportunities, and internal growth pathways.
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- The chance to make your mark in a company dedicated to fostering Australia's well-being.
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- 20% off dental treatments for you and your family.
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- Fitness Passport – discounted gym access.
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- 24/7 Employee Assistance Program.
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- Health insurance discounts.
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Ready to Make a Difference?

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If you're motivated to contribute to a healthier Australia and wish to thrive in a top-tier healthcare environment, we urge you to apply now. Join us in shaping the future of healthcare excellence at ForHealth Medical Centres. Your journey starts here.

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ForHealth Group is committed to diversity and inclusion. We welcome applications from people with: Aboriginal and Torres Strait Islander ancestry; disability; culturally and linguistically diverse groups; the LGBTIQA+ community; veterans; carers; refugees; and people of all ages.

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ForHealth Group fosters a safe, respectful, and inclusive organisation culture which aims to eliminate behaviours that are unlawful and not in line with the10 things that make us tick | ForHealth

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📌 Medical Receptionist (Maitland)
🏢 ForHealth Group
📍 Maitland