Job Description

Honeycombes Sales and Service – Townsville QLD

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2mo ago , from Honeycombes Sales and Service

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Join our successful Townsville Truck Centre branch as our full time Sales Administrator, working closely with our dynamic sales team to deliver exceptional customer outcomes throughout our region.

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- An attractive remuneration package and staff discounts
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- Access to our employee wellbeing service!
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- Career opportunities through ongoing development opportunities
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- A rewarding and stable career with an Australian owned business
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- A spot in a genuinely, caring team who build up one another for success!
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- Sound computer literacy skills in Microsoft Office Suite with an ability to learn other software applications
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- High level customer service skills with the ability to build rapport and trust
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- High level of attention to detail
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- Strong organisation and time management skills
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- A can-do attitude with a passion for agriculture
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- Willingness to reflect our Mission, Vision and Values at all times
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Key responsibilities include, but are not limited to:

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- Provide administrative support to the sales team, coordinating the end-to-end sales process from vehicle order through to customer delivery, including the preparation of quotations, correspondence, reports and sales documentation.
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- Maintain accurate records of vehicle orders, customer information, inventory, delivery schedules and supporting documentation, ensuring all reporting, manufacturer requirements and compliance obligations are completed accurately and within required timeframes.
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- Coordinate vehicle deliveries, registrations, transfers, accessory fitment and pre-delivery activities,



ensuring vehicles are customer-ready and delivered in accordance with customer expectations and legislative requirements.
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- Maintain warranty claims registers, co-op claims, recall registers, manufacturer bulletins and other departmental records to support operational efficiency and compliance.
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- Support sales and marketing initiatives through the coordination of events, product launches, field days, promotional activities, content capture and the maintenance of customer and prospect databases.
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- Deliver a high standard of customer service by responding to enquiries, communicating order updates and building positive relationships with customers, suppliers, manufacturers, government agencies and internal stakeholders.
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- Liaise effectively with Sales, Service, Parts, Finance and Administration teams to support departmental objectives and deliver a seamless customer experience.
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- Represent Honeycombes professionally and positively, upholding its Mission, Vision and Values.
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- Follow all policies, procedures and workplace standards with honesty, professionalism and attention to detail.
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- Maintain respect for colleagues, customers and stakeholders, contributing to a protected, inclusive and supportive environment.
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- Care for company and customer assets, including stock, tools, machinery and equipment.
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- Be proactive, adaptable and solution-focused, completing tasks and embracing opportunities for improvement.
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- Perform additional duties, training or responsibilities as reasonably directed.
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Should you require any additional information or have any questions, please contact the HR team on (07) 4789 8738 or **@honeycombes.com.au.

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Honeycombes Sales and Service value diversity and inclusion. We encourage all suitable applicants to apply for our role.

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📌 Sales Administrator (Townsville)
🏢 Honeycombes Sales and Service
📍 Townsville