Job Description

Control Room Operators & Rovers in retail

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With over 36 years' experience, Glad Group is positioned as a leader in the delivery of integrated propertyservices across Australia.

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Immediate start for experienced and highly professional Security officers across our Commercial Sites.

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About the Roles

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Our client sites provide extensive in office and tailored training, including:

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- Hands-on systems walkthroughs
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- Scenario-based control room simulations
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- Ongoing refresher sessions
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You'll be supported to perform at your best and deliver exceptional service through:

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- Effective conflict resolution and incident reporting
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- Comprehensive patrols and risk assessments (Rover)
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- Control room monitoring, including CCTV operations
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- Customer, client, and tenant liaison
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About Us:

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With over 36 years' experience, Glad Group is positioned as a leader in the delivery of integrated propertyservices across Australia.

n

Immediate start for experienced and highly professional Security officers across our Commercial Sites.

n

About the Roles

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Our client sites provide extensive on-site and tailored training, including:

n

n
- Hands-on systems walkthroughs
n
- Scenario-based control room simulations
n
- Ongoing refresher sessions
n

n

You'll be supported to perform at your best and deliver exceptional service through:

n

n




- Effective conflict resolution and incident reporting
n
- Comprehensive patrols and risk assessments (Rover)
n
- Control room monitoring, including CCTV operations
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- Customer, client, and tenant liaison
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- Supporting loading dock operations
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About You

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We're looking for professional, customer-focused team players who:

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- Can demonstrate a strong track record of experience
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- Are passionate about delivering high-end customer service
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- Are well presented with professional communication skills
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- Hold a valid NSW Security Licence (mandatory)
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- Hold a current Senior First Aid Certificate (mandatory)
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- Bring proven experience in Retail or Commercial security environments
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Why Join Glad Group?

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- Career progression with ongoing training and development
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- Employee reward and recognition program
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- Employee Assistance Program (EAP)
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- Regular team bonding events
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- Commitment to diversity, inclusion, and reconciliation initiatives
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We're proud to be an Equal Opportunity Employer, and we actively encourage applications from women, and Aboriginal and Torres Strait Islander peoples.

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Master Licences:

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ACT: 17502081 | SA: ISL249412 | NSW: 409557154 | VIC: 763-211-20S | NT: SFL1081 | WA: SA40606 | QLD: 3199590

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📌 Control Room Operators & Rovers in retail (New South Wales)
🏢 Glad Group
📍 New South Wales