Our Office Operations team is at the heart of ensuring the smooth and efficient functioning of the Firm’s day-to-day operations. Our team manages the infrastructure, systems and services —both globally and locally—relating to our office workplaces, onsite and remote operational services, security, safety and a range of other areas. We provide PA support and manage document production, translation and travel services. Our team is responsible for our client-facing areas across the Firm, always seeking to ensure that clients and other visitors have an experience that is world‑class. We also take the lead in running our day‑to‑day operations in the most environmentally sustainable way possible. As an Office Services Assistant you will play an important role in providing operational support to ensure the smooth the running of the Melbourne office. By managing our mail room and supporting a wide range of administrative and facilities maintenance duties you will be providing our lawyers and support staff with the resources they need every day. You will be a strong team player, actively seeking to improve working processes, anticipate needs and taking the next step. Our team collaborates and works cohesively with our local office operations team, including guest services and practice assistants.

Key responsibilities

Key responsibilities include:

- Log courier requests with appropriate carrier and receive in‑bound courier items.
- Provide mailroom services including receiving, sorting and distributing mail.
- Document production including copying, scanning, printing and binding of documents.
- Archiving.
- Stationary management.
- General facilities maintenance; and Manage security cards.




- Visitor and new joiner desk set up.
- Assist Guest Service with meeting room set up.
- Other ad hoc duties as assigned by the Office Manager.

Key skills and experience required

- Ability to work well independently and in a team environment.
- Takes responsibility and ownership of tasks and deadlines.
- Solid communication skills.
- Ability to deliver a high‑level customer service.
- Excellent attention to detail.
- Previous print and/or mailroom experience.
- Facilities experience advantageous.
- Experience in law firm or international organisation is preferred, but not mandatory.

This role reports to Manager, Office Operations.

Equal Opportunities

We are committed to creating a fair workplace and encourage applications from all ages, cultural backgrounds, First Nations communities, genders, sexual orientations, as well as people who have family or carer responsibilities. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support. The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at‑will nature of employment.



The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

Note to Recruitment Agencies

Our internal Recruitment team manages all aspects of lateral hiring. All agencies must have signed terms of business—specific to the relevant office—before submitting any candidates. CVs or applications sent directly to White & Case partners or employees will also not be considered formal introductions. We work with our preferred suppliers when engaging agencies.

Firm Summary

White & Case is an elite global law firm serving leading companies, financial institutions and governments worldwide. With a long history as an international firm, we are well‑positioned to help clients resolve their most complex legal challenges wherever they may arise. Operating across six continents and working in virtually every country, we have invested heavily in building a high‑quality, full‑service practice that competes at the top of the market. We are distinguished by our on‑the‑ground presence in key financial markets and our expertise in handling complex cross‑border work. What sets us apart is not just our global network of offices but the interconnectedness of our Firm. Our people and clients value our collaboration across geographic and practice boundaries, which is why we attract and retain significant cross‑border work. Representing multiple nationalities from across the world and speaking a vast array of languages, our lawyers and Business Services professionals are globally minded, enterprising, and committed to excellence.

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📌 Office Services Assistant (Melbourne)
🏢 White & Case
📍 Melbourne