Job Description

At ForHealth, we're committed to delivering quality, accessible healthcare across Australia. With 95+ medical centres and a network of 1500+ independent practitioners, we provide 8+ million patient consultations annually. As part of the ForHealth Group, we're focused on innovation, culture, and exceptional patient care.

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The Opportunity

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We are looking for an enthusiastic full time 2IC to join our Highett team. This is a challenging role and will involve managing a busy front desk reception, liaising with patients, supporting doctors and medical staff as well as general administration duties.The successful candidate will assist the Practice Manager with the day-to-day general operations of running a busy multi-disciplinary medical centre.

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What's in it for You

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- Stand out with a provided uniform that reflects your professionalism.
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- Employee benefits to support your mental and physical wellbeing.
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- Enjoy dental discounts for both you and your loved ones.
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- Reap the rewards of a competitive hourly rate.
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Key Responsibilities

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- Customer service including welcoming patients into the Centre, collecting and entering patient details, answering telephone calls and enquiries, scheduling appointments when required, and Reception duties
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- Ad hoc administrative duties and supporting the Practice Manager with day-to-day operations
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- Opening and closing the Medical Centre
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- Fostering professional working relationships with team members,



patients and medical staff
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- Maintaining compliance with organisational policies and procedures
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Our Ideal Candidate

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- To excel in this role, you'll possess:
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- Previous team leadership experience within a customer service role
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- Ability to work well under pressure
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- Excellent written and verbal communication skills
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- Proficient computer skills with knowledge of Pracsoft/MedTech advantageous
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- Excellent time-management skills and the ability to multi-task
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- Detail orientated
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- Initiative, ambition and ownership
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- High standard of presentation
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Why Choose Us

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- By becoming a part of our accomplished team, you'll access:
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- A energetic work environment rooted in purpose and values.
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- Ample training, development opportunities, and internal growth pathways.
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- The chance to make your mark in a company dedicated to fostering Australia's well-being.
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ForHealth Group is committed to diversity and inclusion. We welcome applications from people with: Aboriginal and Torres Strait Islander ancestry; disability; culturally and linguistically diverse groups; the LGBTIQA+ community; veterans; carers; refugees; and people of all ages. ForHealth Group fosters a safe, respectful, and inclusive organisation culture which aims to eliminate behaviours that are unlawful and not in line with the 10 things that make us tick (our Values).

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📌 Second In Charge (Williamstown)
🏢 ForHealth Group
📍 Williamstown