Job Description

$40 p/h + super | Contract until end of year | Sydney CBD (Full-time, office based)

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Join a busy Tribunal registry team providing essential administrative and client support services. This is a hands‐on role suited to someone who thrives in a fast‐paced, detail‐driven environment and enjoys being the first point of contact for clients navigating the hearing process.

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What you'll be doing

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- Providing information to clients face to face, by phone or in writing, recording action taken and following up where required
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- Preparing matters for hearing - organising papers for tribunal members, notifying parties, arranging reporting services, interpreters, country venues and travel for members, and making arrangements for clients with special needs
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- Providing a range of administrative and clerical support, including fax, post, photocopying, and the compilation and distribution of documents
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- Preparing routine correspondence, ensuring all documentation conforms to Tribunal presentation, style, format and content protocols
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- Inputting data into the Tribunal's case management system, and creating, storing, retrieving and archiving Tribunal files in line with required data and information standards
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- Seeking guidance from, and escalating more complex matters to, the Senior Registry Officer/Team Leader as appropriate
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Registry Officer | Tribunal Services

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$40 p/h + super | Contract until end of year | Sydney CBD (Full-time, office based)

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Join a busy Tribunal registry team providing essential administrative and client support services. This is a hands‐on role suited to someone who thrives in a fast‐paced,



detail‐driven environment and enjoys being the first point of contact for clients navigating the hearing process.

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What you'll be doing

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- Providing information to clients face to face, by phone or in writing, recording action taken and following up where required
n
- Preparing matters for hearing - organising papers for tribunal members, notifying parties, arranging reporting services, interpreters, country venues and travel for members, and making arrangements for clients with special needs
n
- Providing a range of administrative and clerical support, including fax, post, photocopying, and the compilation and distribution of documents
n
- Preparing routine correspondence, ensuring all documentation conforms to Tribunal presentation, style, format and content protocols
n
- Inputting data into the Tribunal's case management system, and creating, storing, retrieving and archiving Tribunal files in line with required data and information standards
n
- Seeking guidance from, and escalating more complex matters to, the Senior Registry Officer/Team Leader as appropriate
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What you'll bring

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- Solid administrative and organisational skills, with the ability to manage competing priorities in a high‐volume environment
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- Excellent verbal and written communication skills, with a professional, client‐focused approach
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- High attention to detail and accuracy, particularly around documentation, data entry and file management
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- Comfortable working with case management systems and standard office software
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- Ability to work independently while knowing when to elevate to more senior team members
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📌 Registry Officer - Sydney CBD (New South Wales)
🏢 Ampersand
📍 New South Wales