Job Description

What You'll Achieve in This Role

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As the first point of contact, your mission is to ensure our practice operates on a rock-solid customer service foundation, enabling us to deliver exceptional cardiovascular care. Success in this role means achieving the following outcomes:

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Positive patient journey from first point of contact to their journey home.

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Efficient patient file management, patient bookings, billing and accounts management.

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Experience with medical practice management software systems is required.

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Strong Team workplace demonstrating support and respect for all.

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Why Join Us?

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When you join Australian Cardiovascular Specialists, you're joining a mission-driven team that transforms lives. Your work will ensure that patients across Melbourne receive the care they need while contributing to the growth of a trusted medical practice.

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You will have the opportunity to:

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Play a critical role in shaping administration at our practice into a strong, efficient and reliable team.

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Tackle rewarding challenges in healthcare administration.

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Work in a supportive, collaborative environment.

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What You Bring

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- Thrives on taking ownership of administrative tasks and handling complex administrative situations.
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- Has a track record of delivering efficient administration.
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- Possesses a minimum of 1+ years of administrative experience.
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- Communicates effectively and builds trust across teams.
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- Must hold permanent resident status or Australian citizenship.
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- Medical Reception in a Specialist setting or healthcare administration experience is preferred.
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- Mandarin/Cantonese speaking highly regarded
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📌 Medical Reception / Administration (Yallourn)
🏢 Australian Cardiovascular Specialist
📍 Yallourn