Service Desk Manager -- Build High-Impact Support Teams (Victoria)

Service Desk Manager -- Build High-Impact Support Teams (Victoria)

21 Aug
|
First Focus It
|
Victoria

21 Aug

First Focus It

Victoria

Job Description

First Focus IT is seeking a Service Desk Manager to lead a pod of up to 15 support professionals and support technicians across Australian clients. The role emphasizes understanding client needs beyond the ticket and maintaining high service standards.

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You will build robust teams, coach staff, and partner with engineering to improve processes, while upholding the company values and customer experience at the forefront.

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📌 Service Desk Manager -- Build High-Impact Support Teams (Victoria)
🏢 First Focus It
📍 Victoria

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