Job Description

Join Our Team: Quality Assurance Manager

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Who We Are

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Build Clean finishes premium projects across Australia and we are expanding rapid. We operate across five major cities with more opportunities opening every month. Our mission is to build a team that can be trusted to deliver without constant supervision, and this role is central to making that happen.

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If you want to join a business that takes quality seriously, backs the people who enforce it and gives you real scope to build something that lasts, you will feel at home here.

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We are offering an exciting chance for a reliable Quality Assurance Manager to join our team. We are seeking a motivated person with at least one year of experience in a Quality Assurance or a similar role.

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What Jobs Involves

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- Responsible for developing, managing and improving the company's Quality Management System (QMS), including reviewing processes, implementing quality procedures and supporting continuous improvement across the business operations.
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- Conduct scheduled and unannounced quality audits across operational sites, identifying risks, recommending corrective actions and driving continuous improvement initiatives.
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- Develop quality objectives and improvement strategies that enhance customer satisfaction and promote the efficient use of company resources.
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- Monitor compliance with quality standards, company policies and relevant regulatory requirements across business operations.
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- Monitors quality KPIs, reviews quality performance,



and develops and updates quality policies and procedures to support continuous improvement and maintain high standards across the business.
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- Develop, maintain and update quality procedures, operating manuals and related documentation to support consistent service delivery.
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- Liaise with clients to monitor service quality, respond to feedback and implement improvements where required.
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- Implement quality tools, performance measures and reporting processes to monitor and improve service quality.
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- Prepare quality reports and training outcome and provide recommendations to the state directors and CEO .
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- Coordinate employee inductions and deliver quality training and coaching to ensure compliance with company standards.
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- Identify quality risks and improvement opportunities, recommending corrective actions to strengthen operational performance.
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- Support the management of contractual and regulatory compliance systems, ensuring ongoing adherence to company and legal requirements.
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Qualifications and Skills:

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- Experience in quality assurance or a similar role.
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- Competent in using Microsoft Office for reporting, data analysis, documentation processes.
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- Strong attention to detail and excellent organisational skills.
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- Professional written communication skills.
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- Ability to work collaboratively within a team while showing initiative independently.
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- Monday to Friday availability, with occasional weekend site audits as required.
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📌 Quality Assurance Manager (Williamstown)
🏢 Build Clean Group
📍 Williamstown