Job Description

Ongoing training across Chery, GAC, Leapmotor and Zeekr – including EV-specific training

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Career progression – we promote from within and we're growing fast

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Staff discounts on vehicles, servicing and genuine parts

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Modern workshop with proper equipment

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A supportive team culture – no toxic environment here

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Convenient Alexandria location, close to public transport

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About the Role

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We're after an experienced Service Advisor to join our Alexandria dealership.

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You'll be the key link between our customers and the workshop, managing the service journey from booking to vehicle handover – making sure every customer walks away happy.

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You'll be working across Chery, GAC, Leapmotor and Zeekr, so if you're keen on getting more exposure to EVs and hybrids, this is a good one.

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What you'll be doing day-to-day:

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- Managing the full service cycle – from booking customers in to handing their car back
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- Talking to customers clearly and honestly – explaining repairs and invoices in plain English, no jargon
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- Preparing repair orders, quotes and workshop instructions
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- Working closely with Technicians,



Parts Interpreters and Workshop Controller to keep things moving
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- Scheduling jobs, monitoring progress, and proactively letting customers know if anything changes
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- Processing repair orders, invoices, warranty documentation and customer records
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Who we're looking for:

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- Previous dealership Service Advisor experience – this is a must
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- Strong communication skills – you can talk to customers without sounding like a robot
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- Organised and calm under pressure – you can juggle multiple jobs in a quick-paced environment
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- Computer-savvy – Pentana DMS experience is a big plus
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- Current Australian Driver Licence
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Bonus points if you've worked with:

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- EVs or hybrids
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- KPI targets and customer satisfaction metrics
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About Us

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REALINKAGE AUSTRALIA PTY LTD is a growing automotive group representing some of the industry's most exciting brands – Chery, GAC, Leapmotor and Zeekr.

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We're committed to exceptional customer service, innovation and operational excellence – and we're looking for someone who shares that commitment.

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📌 Automotive Service Advisor (New South Wales)
🏢 Realinkage Australia
📍 New South Wales