Job Description

2IC / Office to a Specialist Surgical Group

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Location: Sunshine Coast, QLD

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Join a Growing Specialist Surgical Practice

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We are an established and expanding specialist surgical practice bringing together a team of highly respected surgeons, doctors and allied health professionals. Our multidisciplinary team is committed to delivering exceptional patient care in a professional, supportive and collaborative environment.

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As our practice continues to grow, we're looking for an experienced Office Manager to help lead our administration team and support the day-to-day operations of the practice.

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About the Role

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Reporting to the Practice Manager, you'll play a key leadership role in ensuring the smooth operation of our busy specialist practice.

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Your responsibilities will include:

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- Leading and supporting the administration team
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- Coordinating daily practice operations
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- Managing patient enquiries and appointments
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- Theatre scheduling and coordination
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- Medicare, health fund and billing processes
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- Supporting surgeons and clinicians with administrative requirements
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- Monitoring workflows and identifying opportunities for improvement
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- Maintaining accurate patient records
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- Assisting with rostering and leave coverage
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- Delivering an outstanding patient experience
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About You

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You'll be an organised, proactive and approachable leader who enjoys building robust teams and creating efficient systems.

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You'll bring:

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- Experience leading an administration team within a medical practice
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- Strong organisational and problem-solving skills
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- Excellent communication and interpersonal abilities
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- Confidence using medical software and learning new systems
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- A high level of professionalism and confidentiality
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- The ability to remain calm and organised in a busy environment
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- A genuine commitment to exceptional patient care
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Desirable

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- Experience in specialist consulting rooms
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- Knowledge of Medicare billing and referrals
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- Experience coordinating theatre bookings
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What We Offer

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- Permanent full time or 4-day part-time position
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- Above Award Wage
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- Opportunity to help shape a growing specialist practice
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- Supportive leadership team
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- Modern consulting rooms
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- Diverse and interesting role
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- Prospect to make a genuine impact
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- Secure, long-term career opportunity
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Permanent Part Time / Full Time considered for the right candidate

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About Us

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📌 2IC / Office Manager (Queensland)
🏢 Dr Ian Baxter
📍 Queensland