Job Description

Lead change. Drive excellence. Strengthen early education.

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AtAffinity Education Group, we're on a mission to ensure every child thrives in a safe, nurturing, high-quality learning setting. We're seeking a skilled and adaptiveOperations Specialistto provide hands-on operational support across our early education centres — helping stabilise performance, uplift quality, and embed sustainable, high-performing routines that deliver outstanding outcomes for children, families, and teams.

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This is a agile, centre-embedded role for a decisive operator who can quickly diagnose challenges, roll up their sleeves, and restore quality, compliance, and commercial confidence.

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The Role

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As anOperations Specialist, you'll be deployed by theDirector of Operationsto support centres experiencing growth, quality, or compliance challenges. Working side-by-side with Centre Managers and educators, you'll reset standards, coach teams, and embed routines that strengthen day-to-day operations and long-term sustainability.

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In this role, you will:

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- Take a hands-on approach to stabilising centre performance, ensuring safety, compliance, and operational excellence.
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- Identify drivers of underperformance and implement targeted improvement plans.
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- Coach and develop Centre Managers to build capability, confidence, and accountability.
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- Reset and embed non-negotiable standards across quality, compliance, and presentation.
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- Support enrolment growth by improving tour readiness, family experience, and community engagement.
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- Partner with Regional and Operations leaders to deliver sustainable outcomes and prevent repeat intervention.
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About You

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You're a calm, credible leader who thrives in complex, fast-paced environments. With strong practical experience in operational turnaround, people leadership, and compliance, you're passionate about helping others succeed while maintaining a child-first focus.

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You'll bring:

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- Proven experience stabilising or improving performance in early education, health, retail, or other regulated service environments.
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- Strong working knowledge of theNational Quality Framework (NQF),National Quality Standards (NQS), andEducation and Care Regulations.
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- Demonstrated ability to lead through influence, coaching, and practical example.
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- High accountability, sound judgement, and confidence in making decisions under pressure.
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- A currentWorking with Children CheckandNational Police Check.
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Why You'll Love Working With Us

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- Competitive remuneration and performance incentives.
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- Opportunities for growth and career progression across our national network.
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- Supportive, flexible culture grounded in safety, trust, and wellbeing.
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- Discounts on childcare fees plus access to health and lifestyle benefits.
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- A purpose-driven organisation where every action supports children, families, and educators.
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At Affinity, you'll play a pivotal role in shaping high-quality, sustainable operations — helping teams perform at their best and making a lasting impact on children's futures.

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📌 Operations Specialist (New South Wales)
🏢 Affinity Education Group
📍 New South Wales