Job Description

Hours: 34–38 hrs across 4–5 days per week (flexible) | Start: Immediate

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ABOUT US

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Urogynaecology Specialists is a busy and highly regarded surgical practice specialising in urogynaecology and pelvic reconstructive surgery. Our team is united by a commitment to exceptional patient care and a warm, professional working environment. This week we opened the doors to our beautiful new purpose built main rooms in South Melbourne — just a five-minute walk from the ANZAC station — with consulting rooms also at Parkville.

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THE OPPORTUNITY

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We are looking for an experienced and capable Medical Secretary / Administrator to join our team across four to five days per week (34–38 hours), with some flexibility on the exact arrangement. This is an immediate start opportunity — onsite training will be provided to set you up for success from day one. This is a hands‐on, high‐impact role supporting our specialist clinicians, offering real responsibility, genuine variety, and the satisfaction of making a difference every day in a fast‐paced surgical environment.

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THE ROLE

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- Manage the calendars and diaries for our specialist clinicians with precision and efficiency
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- Coordinate surgical bookings end-to-end — from initial enquiry through to confirmation
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- Prepare accurate surgical quotations with meticulous attention to detail
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- Manage specialist correspondence with professionalism and discretion
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- Provide polished reception and front-of-house duties — you will be the face of the practice
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- Support, train and lead front-of-house and reception staff — your experience will lift the whole team
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- Maintain accurate and confidential patient records in accordance with healthcare privacy regulations
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- Assist the Practice Manager as required
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WHAT WE'RE LOOKING FOR

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- Essential: Proven experience in a similar role
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- Highly regarded: Background in a surgical or specialist practice environment
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- Exceptional organisational skills with the ability to juggle competing priorities without missing a beat
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- Confident, clear communicator — both written and verbal
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- Natural leadership ability with experience guiding or mentoring reception and administration staff
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- Discreet, professional and genuinely patient-focused in everything you do
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- A genuine team player who thrives in a collaborative environment and supports those around them
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- Someone looking for a long‐term career opportunity — we invest in our people and want you to grow with us
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- Proficient in medical practice software and Microsoft 365 — experience with Gentu is highly regarded
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- Advantageous: Experience in women's health, urogynaecology or a specialist surgical environment
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WHAT WE OFFER

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- Immediate start — onsite training provided to ensure you hit the ground running
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- 34–38 hours across four to five days per week, with some flexibility on the exact arrangement
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- Competitive remuneration at or above award, commensurate with your experience and skills
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- A supportive, skilled team within a well-regarded specialist surgical practice
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- Genuine career stability with a structured trial period leading to permanent appointment
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- Beautiful brand-new, purpose-built main rooms in South Melbourne — a five-minute walk from the ANZAC station — with consulting also at Parkville
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- A genuinely inclusive and welcoming team — we value diversity of background, experience and perspective, and encourage people of all ages and walks of life to apply
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Applicants must have valid Australian work rights to be eligible for this position.

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Note: Urogynaecology Specialists is a trading name of Pelvic Floor Services Victoria Pty Ltd as trustee for Pelvic Floor Services Victoria Trust.

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📌 Medical Secretary / Administration (Victoria)
🏢 Pelvic Floor Services Victoria
📍 Victoria