Job Description

You Connect is a leading provider of disability and mental health support services dedicated to empowering individuals with disabilities to live fulfilling lives. We are committed to delivering high-quality care and support tailored to the unique needs of each individual.

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Position Overview:

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We are seeking dedicated workers with a specialisation in complex mental health to join our team. The ideal candidate will have a genuine passion for supporting individuals with mental health conditions and will play a crucial role in providing personalised care and assistance to our participants.

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Key Responsibilities:

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- Provide person-centered support to individuals with disabilities and mental health diagnosis living in SIL settings.
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- Assist with daily living activities such as personal care, meal preparation, medication management, and household tasks.
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- Provide person centered care and support to individuals with complex mental health needs.
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- Safely and effectively manage and de-escalate behaviours such as self-harm, property damage, sexualised behaviours, and verbal or physical aggression.
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- Implement behaviour support strategies, including crisis intervention techniques, to ensure the safety of participants and staff.
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- Work collaboratively within a multidisciplinary team to develop and implement individualised support plans.
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- Accurately document and report on participant progress in a timely manner.
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- Foster a safe, supportive, and structured environment that promotes positive behaviours and healthy relationships.
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- Foster a positive and inclusive environment that promotes independence, choice, and dignity.
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Qualifications and Skills:

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- Experience supporting individuals with trauma including childhood trauma, Complex PTSD or other adverse life events. Proficiency in trauma informed care principles and interventions.
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- Experience supporting individuals exhibiting complex behaviours associated with mental health conditions such as aggression, self-harm or disordered thinking.
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- A minimum of 1-2 years experience supporting individuals with complex mental health conditions is required.
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- Ability to work effectively both independently and as part of a team.
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- Flexibility to work varying shifts, including weekends and inactive sleepovers, as required.
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- A current First Aid certificate and a valid driver's licence are advantageous.
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- NDIS Workers Clearance, Police Check and Working with Children Check (WWCC) are required for this role.
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Benefits and Perks:

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- Competitive salary commensurate with experience
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- Ongoing training and career development opportunities.
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- Supportive and inclusive work environment.
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- Salary Packaging & Novated Leasing options (Part-time employees).
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- Employee Wellness program.
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- 2 x yearly staff celebrations.
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- Free annual leave day in your birthday month! (Part-time employees).
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- Employee assistance programme and other benefits.
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You Connect is an EEO organisation and encourage Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds to apply for this position.

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📌 Complex Mental Health Support Worker (New South Wales)
🏢 You Connect
📍 New South Wales