Australian Financial Complaints Authority seeks an Incident & Problem Manager to oversee service restoration and stability across its technology landscape. You will lead incident responses, coordinate cross-functional teams, and drive root cause analysis to reduce recurring issues and improve reliability.
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Collaborating with Service Desk, Application Support, and Engineering, you will ensure incidents are managed effectively, minimize business disruption, and translate lessons learned into
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📌 Incident & Problem Manager, IT Service Reliability (Victoria)
🏢 Australian Financial Complaints Authority
📍 Victoria
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