Job Description

The Westmead Institute for Medical Research (WIMR) – Westmead NSW

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At the Westmead Institute for Medical Research (WIMR), we are committed to improving health outcomes through world-class medical research and innovation. Our researchers are working to address some of the world's most significant health challenges, including cancer, diabetes, cardiovascular disease, infectious diseases and neurological conditions.

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As an Operations Services Coordinator, you will play an integral role in supporting the day-to-day operations of our purpose-built research facility, ensuring our researchers and teams have the services, resources and environment they need to deliver life-changing discoveries.

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Working as part of a collaborative Operations team, you'll gain exposure to a diverse range of operational activities including Stores, facilities services, contractor management, specialised research environments and building operations. This is a varied, hands-on role where no two days are the same, offering the opportunity to work across multiple operational functions while contributing to meaningful medical research.

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At the Westmead Institute for Medical Research (WIMR), we are committed to improving health outcomes through world-class medical research and innovation. Our researchers are working to address some of the world's most significant health challenges, including cancer, diabetes, cardiovascular disease, infectious diseases and neurological conditions.

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As an Operations Services Coordinator, you will play an integral role in supporting the day-to-day operations of our purpose-built research facility, ensuring our researchers and teams have the services, resources and environment they need to deliver life-changing discoveries.

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Working as part of a collaborative Operations team, you'll gain exposure to a diverse range of operational activities including Stores, facilities services, contractor management, specialised research environments and building operations. This is a varied, hands-on role where no two days are the same, offering the opportunity to work across multiple operational functions while contributing to meaningful medical research.

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Why You'll Like Working Here

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At WIMR, we believe our people are our greatest asset. We are committed to creating a supportive workplace where you can grow professionally while making a real difference.

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Some of the benefits you'll enjoy include:

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- Flexible work arrangements to support work-life balance.
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- Salary packaging benefits as a not-for-profit organisation, allowing eligible employees to package up to $15,900 towards everyday living expenses and up to $2,650 for meal entertainment and holiday accommodation. Novated leasing options are also available.
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- Modern workplace facilities, including an onsite café, bike storage, end-of-trip facilities and showers.
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- Professional development through learning opportunities, mentoring and career development initiatives.
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- Health and wellbeing support, including our Employee Assistance Program (EAP).
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- Employee recognition programs celebrating outstanding contributions.
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- Convenient Westmead location, close to public transport and the Westmead Health Precinct.
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- Work within a purpose-driven organisation making a meaningful impact on medical research and community health.
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What You'll Be Working On

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- Coordinate the day-to-day operations of the Stores function, including inventory management, stock control, receiving and dispatch activities.
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- Support supplier relationships and assist with product evaluations and stock management processes.
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- Coordinate operational services including cleaning, security, waste management and other contracted services.
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- Work closely with contractors and service providers to ensure services are delivered safely, efficiently and in accordance with operational requirements.
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- Coordinate maintenance, servicing, certification and compliance activities for specialised research environments.
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- Maintain accurate operational records, documentation and reporting systems.
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- Support building operations, inspections, event setups and general facilities activities.
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- Respond to operational issues and work collaboratively with the Operations team to ensure continuity of services.
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- Provide exceptional operational support that enables researchers to focus on delivering world-class scientific outcomes.
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What Will Help You Be Successful?

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To succeed in this role, you will bring experience in an operational setting such as facilities, stores, logistics, inventory management, healthcare, research, manufacturing or a similar industry.

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You'll also have:

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- Experience coordinating Stores operations, inventory control, receiving and dispatch activities.
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- Experience supporting facilities services, contractor coordination or operational service delivery.
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- Strong organisational skills with the ability to manage competing priorities.
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- The ability to work independently, show initiative and solve operational issues effectively.
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- Excellent communication and interpersonal skills with the ability to build strong relationships across a diverse organisation.
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- Experience working within a research, laboratory, healthcare or specialised environment (highly regarded).
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- Strong attention to detail and commitment to workplace safety and compliance.
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- Confidence using Microsoft Office and operational systems for record keeping and reporting.
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- A proactive, hands-on approach with a genuine commitment to delivering outstanding customer service.
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The Things We Live By

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At WIMR, our values guide everything we do.

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Excellence – We strive for excellence in research, support services and operational delivery.

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Transparency and Integrity – We act with honesty, accountability and respect in everything we do.

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Strong, Respectful and Enduring Relationships – We build trusted relationships with our colleagues, researchers and community.

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Collaboration – We work together to maximise the impact of our research.

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Generosity of Spirit – We share our knowledge, support one another and develop future leaders.

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Inclusivity – We embrace diversity and believe everyone has an important role in creating better health outcomes.

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WIMR is committed to creating an inclusive and equitable workplace where everyone feels valued and supported. We encourage applications from people of all backgrounds and experiences.

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If you're looking for an opportunity where your operational expertise can directly support world-class medical research and make a lasting impact on the health of our community, we'd love to hear from you.

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Apply today and become part of the WIMR team.

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📌 Operations Services Coordinator (Parramatta)
🏢 The Westmead Institute for Medical Research (WIMR)
📍 Parramatta