Job Description

Here at TerryWhite Chemmart, we are Dedicated to Care.

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Do you have a passion for healthcare and customer service? Join the Team at TerryWhite Chemmart Douglas Street!

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TerryWhite Chemmart Douglas Street is a trusted name in community healthcare. As part of one of Australia's leading pharmacy networks, our team is committed to delivering exceptional service, expert advice, and a whole-health approach to care. From vaccinations and health checks to personalised medication support, we pride ourselves on being a welcoming and professional destination for our customers' health needs.

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About the role:

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In this role, you'll play a key part in creating a welcoming and supportive experience for our customers. As our Pharmacy Assistant, you will be the first point of contact for customers, creating a welcoming and professional experience from the moment they enter the pharmacy. You will proactively engage with customers, ensuring they feel welcomed, supported and confident in their health journey.

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This is a part-time position offering 22.5 hours per week, with the following roster:

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- Monday: 10:00am - 6:00pm
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- Thursday: 10:00am - 6:00pm
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- Friday: 9:00am - 5:00pm
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In this role, you will:

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- Deliver outstanding customer service and support retail sales.
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- Provide advice to customers within your training, with support from pharmacists and senior team members.
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- Contribute to achieving store KPIs through professional, caring and supportive customer engagement and service.
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- Promote pharmacy services and loyalty programs to support customer wellbeing.
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- Maintain high standards of merchandising and store presentation.
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- Support daily operations, including stock handling and general housekeeping.
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- Learn and use our pharmacy systems with training and support.
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- Work efficiently in a fast-paced team environment.
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About you:

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- Previous Community Pharmacy experience.
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- Demonstrated customer service experience, supporting business KPIs, in a fast-paced team environment.
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- Experience in stock management and/or merchandising would be advantageous.
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- Strong communication skills, attention to detail and problem solving abilities.
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- Confident in using POS systems, cash handling, and delivering tailored product recommendations and solutions to customers.
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- Reliable, eager to learn and passionate about healthcare.
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- Are an optimistic individual who wants to share that positivity with their team and customers.
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The rewarding perks in joining our team:

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- In store discounts, incentives, and bonuses!
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- Opportunity to complete further training for personal and professional growth.
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- Chance to connect and expand your experience and network.
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- Free and confidential support through our Employee Assistance Program.
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- A sense of purpose beyond work - make a difference in your community.
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- Never ending stream of gratitude from our patients and appreciation from our leadership.
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About TerryWhite Chemmart:

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TerryWhite Chemmart is one of Australia's leading pharmacy networks, with more than 600 community pharmacies, playing a vital role in frontline healthcare. We support our teams to deliver trusted health advice, professional services and personalised care that helps Australians better manage their health every day.

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In addition to this, TerryWhite Chemmart Douglas Street has the added benefit of operating in partnership with a dedicated support centre, assisting you to achieve your personal and professional goals.

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We proudly foster a safe, inclusive and supportive workplace and encourage applications from Aboriginal and Torres Strait Islander peoples, members of the LGBTQI+ community, and people with disabilities. If you require assistance with your application or accessing the supporting information, please feel welcome to reach out to: *******@twcmhealth.com.au

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If you are looking for a workplace where people come first, your contribution matters, and your career can grow, this could be the opportunity for you.

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Applicants must have the right to live and work in Australia.

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Successful applicants will be contacted by phone or email.

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📌 Pharmacy Assistant (Victoria)
🏢 TerryWhite Chemmart
📍 Victoria