Job Description

รายละเอียดของงาน:

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- The Operations Coordinator is responsible for monitoring all inbound and outbound shipments on daily basis to ensure that shipments are delivered within agreed timelines.
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- Work with our operating system "Maestro" to Plan, execute and monitor import & export shipments
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- Coordinate collections, deliveries, drop offs and recoveries with other departments / Marken Offices / Agent and drivers.
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- Maintain constant communication with Packaging Team to ensure availability of required supplies for collections, deliveries, drop offs and recoveries.
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- Process temperature sensitive shipments designed for the special requirements of the Cold Chain transportation processes
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- Prep and maintain temperature controlled shipments as required.
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- Provide the proper documentation to the agent/Marken Driver for collections, deliveries, drop offs and recoveries.
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- Confirm that every recovery is complete by matching the information against the manifest during reception process.
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- Provide expedited dispatch to tender the shipments immediately after collection and alert the receiving agent/office.
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- Notify any discrepancies to the respective department, agent or Marken Office and update Maestro accordingly.
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- Confirm that the shipment is OK to Send to final destination and obtain Master Airway Bill "MAWB" consignment instructions.
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- Define the best possible route to dispatch the shipment to its final destination.
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- Condition shipments as required and update the proper milestones in Maestro.
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- Obtain a booking with the airline and consign the MAWB as instructed.
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- Enter the Route Leg for International Flights.
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- Send the Alert through Maestro.
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- Coordinate with Dispatch the drop off to the Airline as per the respective SOPs.
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- Use Daily Schedule Report and update Maestro with all departures from the airport.
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- Handling of irregularities.
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- Perform additional administrative work as deemed necessary.
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Qualifications

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- Qualified experience in customer service operations, preferentially in the international air freight, logistics or distribution.
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- Preference for existing knowledge and experience of the pharmaceutical and clinical trial industry.
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- Commitment to quality and attention to detail.
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- Strong customer focus.
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- Team player / self-dependent / motivated to succeed.
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- Proficient in MS Office / Excel / Word.
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ประเภทพนักงาน: ถาวร

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UPS มุ่งมั่นที่จะทําให้ที่ทํางานเป็นที่ปราศจากการเลือกปฏิบัติ การล่วงละเมิด และการตอบโต้

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📌 Operations Coordinator (South Australia)
🏢 Ups
📍 South Australia