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- Ingredient supplier
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- Based in the Western suburbs of Melbourne
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- Seeking a self-motivated Sales Assistant to join the team
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- Permanent opportunity
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- Fulltime hours, normal business hours
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- Opportunity to progress into a Sales career pathway
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Duties include, but not limited to:
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- Manage order to delivery for both sales and purchase orders
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- Process sales orders, issue confirmation to customers
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- Forecastand generate purchase orders
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- Prepare order and shipping documents, circulate as necessary
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- Freight management, including requestquotations, processbookings and delivery tracking
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- Manage customer queries
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- Assist with enquiries, phone calls and emails, parcel delivery/pickupand maintain updated customer and supplier details
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- Preparation of samples and documentation to customers (national and international)
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- Monitor customer orders to meet expected delivery schedules, liaising with the production team for order fulfilment.
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- Generate monthly sales reports
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- Order and keep organised sample stock and ingredients
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- Assist with maintenance of R&D; records, Office 365 and company files
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Skills/experience:
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- Minimum 1-2 years experience in Sales, Customer Service, Account Management or similar
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- Prior experience using Microsoft Office Suite
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- Knowledge of GMP and HACCP (highly advantageous)
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- Robust written and oral communication skills
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- Quick learner, proactive and organised with high attention to detail
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