Job Description

Healesville Physio and Sports Medicine – Healesville VIC

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We are seeking a Casual Receptionist for our Healesville Clinic to join our friendly team!

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About the role

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0 to 15 hours per week, Monday - Friday between 8 am - 8 pm, Saturday 8 am- 4 pm (occasionally)

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Potential for additional hours for the right candidate

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Key Responsibilities

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- Client Interaction
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- Greet clients warmly and professionally in person and over the phone
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- Provide empathetic, confidential, and non-judgmental service
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- Manage client inquiries, bookings, and follow-ups
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Administrative Support

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- Schedule appointments and manage calendars for multiple practitioners
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- Maintain accurate client records and intake documentation
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- Process billing, payments, and Medicare/private health claims
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- Liaise between departments and practitioners with discretion
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Office Coordination

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- Monitor office supplies and clinical resources and advise Practice Manager when supplies are low
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- Coordinate equipment maintenance and repairs with Practice Manager
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- Ensure clinic is clean, welcoming, and organized
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Compliance & Confidentiality

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- Adhere to privacy regulations
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- Maintain confidentiality of all client and staff information
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- Follow clinic policies and procedures consistently
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About you

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- 1-2 years' experience in medical or allied health reception (desirable)
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- Strong verbal and written communication skills
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- Confident using Microsoft Office, Google Suite, and Nookal (or other medical software)
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- Warm, professional, punctual, organised, and able to multitask in a busy workplace
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📌 Casual Receptionist - Healesville
🏢 Healesville Physio and Sports Medicine
📍 Healesville