Job Description

JOB DESCRIPTION: At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:

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- Career development with an international company where you can grow the career you dream of.
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- Amazing health and wellness benefits and perks.
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- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune 500
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A global leader in Cardiac Rhythm Technologies, with a focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.

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We're looking for an experienced Field Technical Specialistto join our NSW/ACT team for a 12 months parental leave contract. This is an excellent opportunity for a clinical skilled with strong CRM expertise who enjoys working directly with clinicians, supporting complex procedures, and driving positive patient outcomes.

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The Opportunity

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In this field-based role, you'll provide technical support during device implants, follow-up clinics, and troubleshooting activities across NSW and the ACT, with the majority of work occurring between Sydney and Canberra. Occasional interstate travel will also be required.

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Working closely with Territory Managers and healthcare professionals, you'll play a critical role in supporting Abbott's pacemaker, ICD, CRT, and leadless pacing technologies while building strong clinical relationships across your territory.

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Key Responsibilities

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- Provide technical support during pacemaker, ICD, CRT, and leadless device implant procedures.
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- Support post-operative follow-ups, device clinics, and troubleshooting activities.
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- Deliver education and training programs for clinicians and hospital staff.
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- Attend product and clinical training programs, including certification requirements.
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- Partner with Territory Managers to understand customer needs and support business objectives.
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- Maintain advanced product knowledge across Abbott's CRM portfolio.
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- Assist with product launches and market development initiatives.
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- Gather and communicate market intelligence, including customer insights and competitor activity.
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- Ensure all administrative and compliance requirements are completed accurately and on time.
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What We're Looking For

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Essential Experience & Qualifications

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- Tertiary qualification in Biomedical Engineering, Medical Science, Human Movement, Nursing, Cardiac Technology, or a related discipline.
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- Minimum of 2 years' experience working with Cardiac Rhythm Management products.
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- Demonstrated experience supporting low and high voltage CRM device implants and follow-up care.
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- Ability to participate in an on-call roster relevant to the position.
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- Strong clinical troubleshooting and customer engagement skills.
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Desirable

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- IBHRE certification.
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- Experience supporting leadless pacemaker implantation procedures.
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The base pay for this position is

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N/A

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In specific locations, the pay range may vary from the range posted.

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JOB FAMILY: Support Services
n DIVISION: CRM Cardiac Rhythm Management
n LOCATION: Australia > Macquarie Park : 299 Lane Cove Road
n ADDITIONAL LOCATIONS:
n WORK SHIFT: Standard
n TRAVEL: Yes, 20 % of the Time
n MEDICAL SURVEILLANCE: Not Applicable
n SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

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📌 Field Technical Specialist - NSW/ACT (Ryde)
🏢 Abbott
📍 Ryde