Job Description

Overview

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Are you looking to step away from the pressures of private practice without sacrificing the quality of work?

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We're partnering with a well-established financial services organisation seeking a lawyer to join its specialist Disputes team. This is an opportunity to work on complex complaints and dispute resolution matters, applying your legal and analytical skills in a collaborative, commercially focused environment with genuine work-life balance.

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You'll investigate disputes, assess legal and regulatory issues, engage with key stakeholders, and negotiate practical, commercially sound outcomes.

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The Opportunity

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Joining a close-knit specialist disputes team, you will:

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- Investigate complaints and disputes from initial assessment through to resolution.
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- Manage internal dispute resolution matters and external disputes, including AFCA matters.
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- Analyse legislation, evidence and internal processes to determine appropriate outcomes.
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- Prepare written responses, legal submissions and recommendations.
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- Liaise with internal legal counsel, operational stakeholders and external parties.
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- Identify trends and contribute to continuous improvement across complaint handling processes.
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- Support regulatory compliance and positive customer outcomes.
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What's on Offer

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- $110,000-$130,000 incl.



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- Hybrid working (3 days office / 2 days WFH).
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- Genuine work-life balance and flexible working hours.
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- High-quality disputes work in a collaborative in-house environment.
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- Approachable leadership and a down-to-earth team culture.
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- Opportunity to develop specialist expertise in financial services disputes, consumer credit and regulatory matters.
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About You

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To be successful, you will ideally have:

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- Admitted lawyer with 2+ years' PQE in disputes or litigation, gained in private practice or in-house.
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- Exposure to AFCA, financial services, banking, consumer lending, credit or regulatory matters will be highly regarded.
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- Solid analytical, investigation and communication skills, with the ability to manage a busy workload.
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- A collaborative, commercially minded and down-to-earth approach.
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If you're looking to apply your legal skills in a role offering interesting work, commercial exposure and a healthier long-term career balance, we'd love to hear from you.

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📌 Legal Counsel - Dispute Resolution (New South Wales)
🏢 Charterhouse
📍 New South Wales