Job Description

We're seeking for an experienced Operations Supervisor/Process Assistant to join the team for the upcoming launch of our brand current Fulfillment Center at Horsley Park.

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The Process Assistant will support the Area Manager, and will hold responsibilities specific to your process path which may include receive, stow, pick, pack or ship.

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Key job responsibilities:

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- Support and work in Inbound and other departments as required
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- Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties
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- Providing coverage for Area Managers
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- Providing policy follow-up, attendance tracking (duties do not extend to discipline)
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- Tracking and reporting of ATS/labor hours
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- Assisting the floor as an associate resource, training associates and verifying SOP compliance
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- Ensuring successful area performance, through tracking, reporting and feedback of associate performance
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- Participating in Operational Excellence initiatives in some capacity
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- Fully understanding workflow and daily production goals
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- Assisting in keeping work area clean and organised
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- Identifying and addressing safety hazards within the work area
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- Coaching associates to work safely at all times
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- Referring all job injuries immediately to area manager
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- Previous experience leading teams
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- Experience working within a similar field (manufacturing/distribution/warehousing/large retail)
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- Excellent written and verbal communication and interpersonal skills to coach, train and assist team members
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- Availability to work 38 hours+/week, and overtime as required
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- Experience working with computers and Microsoft Office (Outlook, Word, Excel)
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Preferred qualifications

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- Leadership experience directly managing others
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- Comfortable in lifting up to 16 kilos, stand/walk for up to 10-12 hours, and be able to frequently push, pull, squat, bend and reach, all with or without reasonable accommodation
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- Experience with performance metrics and lean process improvement
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📌 Operations Supervisor, New Site (New South Wales)
🏢 Amazon
📍 New South Wales